Welfare Benefits Adviser

Citizens Advice Ltd; Bath; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

Citizens Advice Ltd in Bath seeks a Welfare Benefits Adviser to help maximise income for clients affected by cancer or life-shortening conditions. You will work with a compassionate, client-centered approach, providing tailored welfare rights guidance and advocacy to those supported by local health services.

The role focuses on delivering sensitive, practical support to individuals and families, often during challenging times, while collaborating with a multidisciplinary team to ensure access to

Qualifications

• Previous casework experience is desirable.
• Motivated to work with vulnerable people.
• Passionate about empowering individuals to navigate difficulties.
• Commitment to compassionate, person-centered support.

Responsibilities

• Provide welfare benefits advice to maximise income for clients.
• Support clients treated at RUH or by Dorothy House.
• Work with colleagues to ensure access to appropriate assistance.

Skills

Welfare benefits advice

Client advocacy

Casework

Empathy

Job description

We are looking for someone to join us a Welfare Benefits Adviser

Over its 20-year history, the Macmillan Welfare Rights Team has raised over £33 million in income for thousands of clients living with cancer and other long-term health conditions. Our advisers serve a unique client group who are often living through the hardest moments of their lives. We have an exciting opportunity to be part of this friendly, supportive and collaborative team whilst undertaking an incredibly rewarding role.

The successful candidate will be providing welfare benefits advice to maximise income for clients and their families who are treated at the RUH and/or supported by Dorothy House. These clients will have cancer, MND, MS and other life shortening conditions.

We would love to receive applications from candidates with previous casework experience. The successful candidate will be highly motivated, passionate about working with vulnerable people and dedicated to empowering individuals to navigate difficult circumstances with confidence. They will be driven by a desire to help others, providing compassionate, person-centred support that enables clients and their families to access the assistance they need and improve their quality of life.

We value diversity and promote equality and would welcome suitably qualified people with disabilities and minority ethnic applicants as these groups are under-represented in our workforce.

Shortlisting will take place after the closing date. You must be entitled to work in the UK and appointments will be made subject to references. Successful candidates will be subject to an enhanced DBS check.