Welfare Benefits Caseworkers

VAST; Hempstalls; Hybrid; GBP 24,000 - 30,000; Part time

Job summary

Disability Solutions West Midlands is seeking two Welfare Benefits Caseworkers to support people affected by cancer in navigating the welfare benefits system, ensuring access to financial support, grants and services during challenging times.

Successful applicants will bring proven welfare benefits advice experience, a up-to-date understanding of the benefits system, and a compassionate approach. Training is provided, with a strong commitment to the social model of disability and inclusion.

Qualifications

• Experience in welfare benefits advice.
• Knowledge of the benefits system.

Responsibilities

• Support people affected by cancer to navigate the welfare benefits system.
• Help clients access financial support, grants and services they are entitled to.
• Complete applications and provide guidance throughout the process.

Skills

Welfare benefits advice

Empathy

Job description

Job ad from Disability Solutions West Midlands

Welfare Benefits Caseworkers (x2)

Disability Solutions West Midlands is looking for two experienced, compassionate Welfare Benefits Caseworkers to join their respected Macmillan Welfare Benefits Service. In this vital role, you’ll support people affected by cancer to navigate the welfare benefits system, helping them access the financial support, grants and services they’re entitled to at one of the most challenging times of their lives.

This is a rare opportunity: thanks to low staff turnover, roles like this don’t come up often. Join a market-leading, progressive, and genuinely impactful disability charity that has been championing the rights and independence of disabled people for decades.

You’ll bring proven experience in welfare benefits advice, along with a strong, up-to-date working knowledge of the benefits system. Refresher training will be provided to help you hit the ground running. Above all, you’ll share our values and our full commitment to the social model of disability.

We actively welcome applications from people with lived experience of disability, and we’re proud to welcome applications from ex-military personnel.

£26,936 per year/hour“pro-rata”

30 hours per week and 15 hours per week.

Location

Disability Solutions HQ, North Staffordshire Medical Institute, Hartshill ST4 7NY and hybrid

Closing Date

10:00 am on Friday 30th October

For a job description, person spec and pplication form contact Mr D Lovatt [[e-mail]].

Completed application forms should be marked Private & Confidential and posted for the attention of Mandy Rollins at: Disability Solutions HQ, North Staffordshire Medical Institute, Hartshill Rd, Hartshill, Stoke-on-Trent, ST4 7NY, or by email at: [e-mail]

Interviews are Wednesday 4th November 2026, at Disability Solutions HQ.