Welcoming Front of House Assistant — Flexible Hours & Free Gym

Bannatyne; Perth; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Complimentary meals

Flexible schedule

28 days annual leave

Free gym membership

Guest gym membership after 2 years

Discounted spa treatments

Discounted spa goods

Discounted meals & beverages

Career & Personal Development training

Mental health & wellbeing support

Length of service awards

Staff bonuses

Discounted entertainment & shopping

Job summary

Bannatyne is seeking a Front of House Assistant in Perth to greet guests, manage bookings, handle queries and support spa services. This role involves coordinating with staff, processing payments and promoting wellness offerings.

The ideal candidate will have strong customer service skills, a friendly demeanour and the flexibility to work early mornings, weekends and holidays as needed.

Qualifications

• Has strong interpersonal and communication skills.
• Passion for health, wellness and customer service.
• Excellent organisational and multitasking abilities.

Responsibilities

• Greet and welcome guests in a friendly, professional manner.
• Handle emails, phone calls and in-person queries.
• Prepare and serve beverages/light snacks (if cafe site).
• Manage spa bookings and appointments for smooth scheduling.
• Respond to guest inquiries about services and products.
• Process payments and run the reception area efficiently.
• Promote spa services, offers and retail products.
• Keep reception area clean, tidy and inviting.
• Coordinate with spa staff to ensure seamless service.

Skills

Interpersonal skills

Customer service

Organisational skills

Hospitality mindset

Booking systems

Basic computer skills

Tools

Booking systems

Job description

Bannatyne is seeking a Front of House Assistant in Perth to greet guests, manage bookings, handle queries and support spa services. This role involves coordinating with staff, processing payments and promoting wellness offerings.

The ideal candidate will have strong customer service skills, a friendly demeanour and the flexibility to work early mornings, weekends and holidays as needed.