Welcome Team Agent - Hybrid, 35 Days Holiday (Liverpool)
The Granite Group
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Benefits offered by this job
Job summary
Acorn Insurance in Liverpool is hiring a Welcome Team Agent to deliver outstanding customer service. You will verify application details, perform checks, and assist clients with premium changes in a busy, target-driven environment.
The ideal candidate will be familiar with bespoke systems, proficient in Microsoft Office, and possess a warm, empathetic phone manner with meticulous attention to detail. The role offers a 37.5-hour week and a salary of £26,938–£28,609 with a potential £2,000 bonus.
Qualifications
- Customer service experience in a target driven role.
- Able to understand bespoke systems and be proficient in Microsoft office.
- Warm personable phone manner.
- Patient and empathetic.
- Meticulous attention to detail.
- Target driven and motivated.
Responsibilities
- Ensure all details on applications are honest and accurate.
- Perform checks on applicants’ details to confirm accuracy.
- Update details and advise customers to any change in the price of their premium.
- Assist client in providing vital information.
- Promote bespoke packages relating to the client’s needs.
- Always provide excellent customer service.
Skills
Tools
Job description
Acorn Insurance in Liverpool is hiring a Welcome Team Agent to deliver outstanding customer service. You will verify application details, perform checks, and assist clients with premium changes in a busy, target-driven environment.
The ideal candidate will be familiar with bespoke systems, proficient in Microsoft Office, and possess a warm, empathetic phone manner with meticulous attention to detail. The role offers a 37.5-hour week and a salary of £26,938–£28,609 with a potential £2,000 bonus.
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