Weighbridge Operator

Pertemps; Down Thomas; On-site; GBP 18,000 - 19,000; Full time

Job summary

Pertemps is seeking a confident Weighbridge Operator for a busy site in Plymouth. The role is temporary until December 2026, with potential extension.

You will be the first point of contact for visitors, ensuring smooth weighbridge operations and compliance with environmental regulations. Key duties include customer service, compliance with waste procedures, data entry and IT system use, and assisting with administration and finance tasks.

Qualifications

• GCSE Grade C/4 or above in Maths and English.
• NVQ Level 2 in Business Administration or demonstrable relevant administrative experience.
• Excellent keyboard, IT, and data entry skills.
• Strong attention to detail and accuracy.
• Ability to retain information and work efficiently under pressure.
• Excellent communication and customer service skills.
• Experience handling cash and financial transactions desirable.
• Ability to work independently and as part of a team.

Responsibilities

• Act as the first point of contact for customers visiting the site.
• Deal with customer enquiries face-to-face and by phone.
• Provide guidance on waste acceptance procedures.
• Check and question customer details and paperwork for compliance.
• Enforce site regulations and waste acceptance protocols.
• Input and verify site statistics and operational data.
• Use IT systems for card payments and validation of licences.
• Maintain accurate electronic records and reports.
• Produce letters, reports and confidential documentation.
• Provide administrative support to managers and colleagues.
• Order office supplies and support day-to-day office functions.
• Handle cash transactions and daily banking duties.

Skills

Maths

English

IT skills

Data entry

Attention to detail

Communication

Cash handling

Teamwork

Education

GCSE Maths/English (or equivalent)

NVQ Level 2 in Business Administration

Job description

Weighbridge Operator

Location: Plymouth
Pay Rate: £13.26 per hour
Hours: Monday to Thursday, 8:00am to 4:00pm | Friday, 8:00am to 3:30pm
Contract: Temporary until December 2026

We are currently seeking a confident, reliable, and customer focused Weighbridge Operator to join a busy site on a temporary basis until December 2026, with the potential for extension subject to operational requirements and review.

This is an excellent opportunity for an organised individual who enjoys working in a fast-paced environment and takes pride in delivering excellent customer service. As the first point of contact for site visitors and customers, you will play a key role in ensuring the smooth operation of the weighbridge facility while maintaining compliance with environmental legislation and site procedures.

Key Responsibilities

Customer Service

• Act as the first point of contact for customers visiting the site.
• Deal with customer enquiries both face-to-face and over the telephone.
• Provide professional advice and guidance regarding waste acceptance procedures.
• Check and question customer details and paperwork to ensure they are correct and compliant with legal responsibilities.
• Ensure high standards of customer service are maintained at all times.

Compliance & Enforcement

• Enforce site regulations and waste acceptance protocols.
• Ensure all accepted waste complies with environmental permits, site regulations, and EPA Duty of Care legislation.
• Make informed decisions to ensure ongoing legislative compliance.
• Assist customers by providing guidance to help ensure correct documentation is provided on future visits.

IT & Data Management

• Record vehicle types, waste streams, and account information accurately.
• Input and verify site statistics and operational data.
• Utilise IT systems for card payments and validation of Waste Carriers Licences and charitable status.
• Maintain accurate electronic records and reports.

Administration

• Produce letters, reports, statistical information, and confidential documentation.
• Provide administrative support to managers and colleagues.
• Order office supplies and maintain adequate stock levels.
• Support day-to-day office functions as required.

Finance

• Handle cash transactions and customer payments.
• Undertake daily banking duties and ensure financial records are accurate.
• Raise requisitions and support routine financial administration.

What We’re Looking For

Essential Qualifications & Experience

• GCSE Grade C/4 or above (or equivalent) in Maths and English.
• NVQ Level 2 in Business Administration, or demonstrable relevant administrative experience.
• Excellent keyboard, IT, and data entry skills.
• Strong attention to detail and accuracy.
• Ability to retain information and work efficiently under pressure.
• Excellent communication and customer service skills.
• Experience handling cash and financial transactions is desirable.
• Ability to work effectively both independently and as part of a team.

Success in the Role

• High customer satisfaction levels.
• Minimal customer complaints.
• Full compliance with environmental and waste legislation.
• Accurate financial administration.
• Effective site security and operational standards.
• Adequate stock and supplies being maintained.
• Safe working practices with no reportable accidents.

If you’re ready for a rewarding role that keeps you moving and makes a real difference, we’d love to hear from you. For more information, contact Emily on 01752 601116.

Due to expected application volumes, we may not be able to respond to everyone individually. If you do not hear from us within 14 days, unfortunately you have not been shortlisted. Please continue to check for other opportunities with Pertemps.