Veterinary Patient Care Assistant

CVS Veterinary Group; Melton Mowbray; Sur place; GBP 15 000 - 18 000; Plein temps

Avantages offerts par ce poste

Salary aligned with NMW (age dependent

Five weeks' annual leave + bank hols

Staff discount on veterinary bills

Staff discount on Animed Direct

Employee Assistance Programme

Recognition and support

Résumé du poste

CVS Vets’ The Crescent Veterinary Centre in Melton Mowbray invites applications for a Veterinary Patient Care Assistant. You will provide nursing care, assist Vets and Nurses, and help with reception duties while delivering compassionate care to animal patients.

The role is full-time (40 hours/week) on a 6-month fixed-term contract, with hours Monday–Friday, during the day. Right to work in the UK is required.

Qualifications

• Customer service and public interaction experience.
• Ability to handle emotional situations with kindness and professionalism.
• Strong communication and empathy.
• Experience in animal welfare is essential.

Responsabilités

• Provide nursing care to animal patients.
• Assist Vets and Nurses with animal restraint.
• Walk, feed, and clean patients.
• Prepare emergency and operating facilities.
• Perform general cleaning and maintenance.
• Run internal lab samples.
• Answer emergency calls.
• Support reception tasks alongside nursing duties such as booking, phone calls, and payments.

Connaissances

Customer service

Emotional resilience

Communication

Animal welfare

Team player

Veterinary experience

Description du poste

Veterinary Patient Care Assistant

Are you ready to put pets first? Join our team as our new Veterinary Patient Care Assistant.

At The Crescent Veterinary Centre, we make pets a priority every day!

Role Details

Location: The Crescent, Melton Mowbray, Leicestershire, LE13 0NF

Contract: 6-Month Fixed Term Contract - to start December 2026

Hours: Full-time, 40 hours per week

Shift Pattern: Monday - Friday only, between the hours of 08.30 - 19.00

Salary: Will be paid at the National Minimum Wage and will be dependent on age

Discover Our Practice

Get a glimpse of what makes us special: The Crescent Veterinary Centre | CVS Vets

About CVS Vets

Joining a CVS Vets-owned practice is more than just starting a job-it's the beginning of a rewarding career with one of the UK's leading veterinary groups.

Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do.

With a network of over 500 practices and more than 8,000 devoted professionals, you'll become part of a supportive community focused on one goal: putting pets first.

It's in our nature - to care, to support, to learn and to progress. That's what sets us apart at CVS Vets.

CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.

About the role

The Patient Care Assistant position is crucial in any veterinary practice. You'll support our skilled RVN's and Vets in providing exceptional care to our animal patients.

Your responsibilities will include:

• Providing nursing care to our patients
• Assisting Vets and Nurses with animal restraint
• Walking, feeding, and cleaning patients
• Preparing emergency and operating facilities
• Performing general cleaning and maintenance
• Running internal lab samples
• Answering emergency calls
• This role will also involve regulary supporting the reception team alongside providing nursing care, including booking appointments, answering the telephone, greeting clients and processing payments

Who We're Looking For

• Skilled in customer service and public interaction
• Resilience and the ability to handle emotional situations with kindness and professionalism
• Strong communication skills paired with genuine empathy
• Experienced in animal welfare, including feeding, cleaning, and handling - this is essential!
• Resilient and capable of handling emotional situations
• Positive and a team player
• Preferably have experience in a veterinary environment

Our Offer to You

We understand that benefits matter. Here are just a few of the perks you'll enjoy:

• Salary aligned with the National Minimum Wage (£12.71 per hour for those aged 21 and over, £10.85 per hour for those aged between 18-20)
• Five weeks' annual leave (pro rata) per annum, plus bank holidays
• Staff discount scheme on Veterinary bills and care
• Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
• Employee Assistance Programme for confidential wellbeing support
• And lots more, as part of our commitment to help you feel recognised, supported and appreciated!

Please note: We can only accept and progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.