Weekend Veterinary Front Desk Coordinator

Vets Now; Coventry; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

7 weeks pro rata annual leave

Your birthday as a paid day off

Cash Health Plan provided by Simply健康

CPD allowance pro-rata

10 hours paid CPD hours annually pro‑r

UK Standard Pension contributions - 5%

Up to 50% discounted staff pet care

Paid volunteering days

Death in service of two times annual薪金

Job summary

Vets Now Coventry is seeking a Weekend Veterinary Receptionist to greet clients, answer calls and process appointments and payments in our busy out-of-hours clinic.

You will be the first point of contact during emergencies, provide friendly, reassuring support, and coordinate with veterinary staff to keep patients moving smoothly. The role involves weekend hours and a focus on compassionate client service.

Qualifications

• Experience in frontline client-facing work.
• Excellent communication and people skills.
• Ability to multitask and stay organised in emergencies.

Responsibilities

• Serve as initial point of contact for clients during emergencies.
• Manage clinic administration and update staff on enroute patients.
• Provide friendly, reassuring support and liaise with veterinary staff.

Skills

Customer service

Communication

Organisation

Job description

Vets Now Coventry is seeking a Weekend Veterinary Receptionist to greet clients, answer calls and process appointments and payments in our busy out-of-hours clinic.

You will be the first point of contact during emergencies, provide friendly, reassuring support, and coordinate with veterinary staff to keep patients moving smoothly. The role involves weekend hours and a focus on compassionate client service.