Weekend Showroom Host - Customer Experience Lead

SANDOWN DORSET AND WILTSHIRE LIMITED; Epsom; Vor Ort; GBP 12.000 - 18.000; Teilzeit

Zusammenfassung

The Sandown Mercedes-Benz dealership in Epsom seeks a Weekend Showroom Host to provide a warm, professional welcome to all visitors and direct them to the right departments. You will be the first point of contact, ensuring courtesy and efficiency in every customer interaction.

Your duties include greeting guests, guiding them to waiting areas, taking details, supporting sales and aftersales teams, assisting with promotions, and loading walk-in inquiries into the DMS while maintaining a pristine

Qualifikationen

• Excellent communication skills.
• A passion for customer satisfaction.
• Previous experience in a customer facing retail environment.

Aufgaben

• Greet visitors, offer refreshments where appropriate, and direct them to relevant staff.
• Take customers to waiting areas and take their details for brochures.
• Load walk-in sales enquiries into the Sandown dealer management system.
• Maintain a pristine customer environment and assist with promotions and events.

Kenntnisse

Communication

Customer focus

Retail experience

Jobbeschreibung

The Sandown Mercedes-Benz dealership in Epsom seeks a Weekend Showroom Host to provide a warm, professional welcome to all visitors and direct them to the right departments. You will be the first point of contact, ensuring courtesy and efficiency in every customer interaction.

Your duties include greeting guests, guiding them to waiting areas, taking details, supporting sales and aftersales teams, assisting with promotions, and loading walk-in inquiries into the DMS while maintaining a pristine