Weekend Showroom Host & Customer Concierge

Evans Halshaw; Harrogate; On-site; GBP 8,300 - 10,000; Part time

Benefits offered by this job

33 days holiday (incl bank holidays)

Pension

Life assurance

Exclusive employee discounts

Birthday day off

Volunteer day

Training & career growth

Cycle to work

Discounts on high street

Referral rewards

Job summary

Stratstone Harrogate BMW is seeking a friendly Host to be the welcoming face of the dealership. You’ll greet visitors and handle phone enquiries, ensuring customers are connected to the right team quickly and professionally.

This part‑time role (14 hours per week) offers a basic salary of £9,252.88, generous holiday entitlement, pension and access to exclusive employee discounts. You’ll help manage the diary, front‑of‑house spaces, and critical customer interactions across the showroom.

Qualifications

• Previous experience in customer service or administration.
• Strong organisational skills and the ability to multitask.
• Confident, professional telephone manner.
• Ability to build rapport quickly and communicate clearly.
• Proactive approach and willingness to support the team.
• Genuine interest in creating exceptional customer experiences.

Responsibilities

• Greet visitors warmly and assist them throughout their visit.
• Handle phone inquiries and route to the correct department.
• Maintain clean, professional customer-facing spaces in showroom and reception.
• Manage the dealership diary, update records, and support admin duties.

Skills

Customer service

Administrative skills

Organisational skills

Telephone manner

Team coordination

Job description

Stratstone Harrogate BMW is seeking a friendly Host to be the welcoming face of the dealership. You’ll greet visitors and handle phone enquiries, ensuring customers are connected to the right team quickly and professionally.

This part‑time role (14 hours per week) offers a basic salary of £9,252.88, generous holiday entitlement, pension and access to exclusive employee discounts. You’ll help manage the diary, front‑of‑house spaces, and critical customer interactions across the showroom.