Weekend Receptionist

Cambridge School of Visual & Performing Arts; Cambridge; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Cycle to work Scheme

Free flu vaccine through Healthshield

Free eye tests

Financial wellbeing support via WageSt

Employee Assistance Programme

Enhanced Maternity and Paternity pay

Job summary

Cambridge School of Visual and Performing Arts (CSVPA) is seeking an Out of Hours Receptionist to provide a welcoming atmosphere for visitors, staff and students at the College's front desk. The role requires a caring, high level of customer service and adaptability for weekend duties, with occasional admin support during quieter periods.

The successful candidate will be comfortable working in a multi-cultural environment and will project a friendly, professional image at all times.

Qualifications

• Good general IT skills, including the ability to navigate a database system.
• Good level of literacy and numeracy.
• Excellent customer service and communication skills.
• Ability to relate to young people.
• Ability and willingness to work in a multi-cultural environment along with being internationally aware and culturally sensitive.
• Projects a friendly, helpful and professional image, whatever the circumstances.

Responsibilities

• Provide a friendly, welcoming atmosphere to all visitors, staff and students.
• Ensure the College's front desk operations present a high-quality image.
• The Out of Hours Receptionist will be on duty at times when many other staff are not working, such as weekends.
• During less busy times, assist as part of the College's general admin support team.

Skills

IT skills

Customer service

Literacy & numeracy

Relate to young people

Team player

Professional image

Tools

Database software

Job description

ABOUT CAMBRIDGE SCHOOL OF VISUAL & PERFORMING ARTS (CSVPA)

Cambridge School of Visual and Performing Arts (CSVPA) is one of the UK's leading providers of Art & Design, Drama and Music pathway and higher education programmes. Since 1985, CSVPA has been a specialist arts foundation school, and over time has grown its portfolio to include undergraduate degrees and a master's preparation programme. Our unique and personalised approach to creative learning has given students the opportunity to develop their skills, build their confidence and progress onto some of the most prestigious Art & Design schools, music conservatoires and world-renowned drama schools.

JOB OVERVIEW

The Out of Hours Receptionist will provide a friendly, welcoming atmosphere to all visitors, staff, and students. They will ensure that the College's front desk operations always present us in a very high-quality light, reflecting our position as a first-class provider of international education.

The position requires a caring and welcoming attitude and a very high level of customer service. The role is one that requires a degree of adaptability and flexibility as the Out of Hours Receptionist will be on duty at times when many other members of staff are not working, such as weekends. During less busy times, the Receptionist will help out as part of the College's general admin support team.

PERSON SPECIFICATION

• Good general IT skills, including the ability to navigate a database system.
• Good level of literacy and numeracy.
• Excellent customer service and communication skills.
• Ability to relate to young people.
• Ability and willingness to work in a multi-cultural environment along with being. internationally aware and culturally sensitive.
• Projects a friendly, helpful and professional image, whatever the circumstances.
• Ability to work as a team member and lead by example.
• Comfortable working with the minimum of supervision.
• Friendly, with a professional telephone manner
• Proactive, flexible and reliable
• Uses their initiative to take charge in an emergency and make sound decisions within established procedures.

BENEFITS

• Cycle to work Scheme
• Free flu vaccine through Healthshield
• Free eye tests
• Financial wellbeing support via WageStream
• Employee Assistance Programme
• Enhanced Maternity and Paternity pay

OUR COMMITMENT TO INCLUSION AND DIVERSITY

We are committed to diversity, inclusion and belonging. Building on our core values - Pioneering, Persevering, People - We pledge to deliver a series of events, guest speakers and focus groups to make CATS Global Schools and employer of choice for all.

SAFEGUARDING

CGS is dedicated to safeguarding and promoting the welfare and well-being of children and young people. As such, appointment is subject to the satisfactory completion of safer recruitment employment checks in line with KCSIE guidelines. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained. Shortlisted candidates will be subject to online checks which may include social media.