Campus Receptionist and Administrator

Access Creative College; Greater London; On-site; GBP 29,000 - 32,000; Part time

Benefits offered by this job

Generous holiday allocation

Wellbeing benefits

Staff discounts & benefits

Paid Leave

Job summary

Access Creative College in London is seeking a proactive Campus Receptionist/Administrator to be the face of the campus, handling front-of-house duties and core admin tasks. You will support attendance, records, exams setup, events, and communications, ensuring a welcoming and well-run campus environment.

The role blends front-of-house excellence with administrative backbone, including safeguarding and diversity commitments, with flexible hours and term-time requirements.

Qualifications

• GCSE English & Maths (C/4 or above) or equivalent.
• Experience in reception, customer service or front-of-house administration.
• Proficient in Microsoft Office and Google Suite; active on professional/creative social platforms.
• Excellent communication with students, staff and external partners.
• Detail-oriented and organized with data handling, spreadsheets, deadlines.
• Safeguarding awareness and commitment to equality & diversity.

Responsibilities

• Front-of-House Excellence: welcome visitors, handle calls, emails, identity checks and access.
• Campus & Student Support: track attendance, maintain records, assist admissions/enrolment.
• Exam & Event Coordination: set up exam spaces and support campus events and marketing activities.
• Estates & Operations: assist with health & safety checks, premises procedures, inventories.
• Digital & Social Presence: help showcase student talent on ACC’s social platforms.

Skills

Front-of-House experience

Communication skills

Tech-savvy

Detail-oriented

Safeguarding awareness

Education

GCSE English & Maths (C/4 or above)

Tools

Microsoft Office

Google Workspace

Job description

Make Your Mark in Creative Education: Campus Receptionist & Administrator Wanted!

Location: Access Creative College (ACC London)

Salary

£28,900-£31,600pa (pro rata)

Contract

Temporary until July 2027, Term Time Only

Position

Campus Receptionist / Administrator

Working Pattern

Flexible (includes occasional evening/weekend support for open days and campus events)

About Us

At Access Creative College, we train the next generation of creatives, innovators, and industry professionals. We offer a vibrant, energised learning environment where talent meets opportunity. To keep our campus running smoothly and welcoming to everyone who steps through our doors, we are looking for a proactive, organised, and friendly Campus Receptionist & Administrator.

The Role

As the face and voice of our campus, you will set the tone for students, visitors, staff, and external partners. This is a dynamic dual role: half front-of-house ambassador, half core administrative powerhouse. From creating an unforgettable first impression at reception to keeping campus operations, registers, exam setups, and student records running like clockwork, your work will directly shape the daily experience of our creative community.

Key Responsibilities

• Front-of-House Excellence: Welcome students, guests, and contractors with warmth and professionalism. Manage incoming phone calls, emails, identity checks, and security access.
• Campus & Student Support: Track student attendance, make daily absence check-ins, maintain student records, and support our admissions and enrolment processes.
• Exam & Event Coordination: Assist with setting up examination spaces (GCSEs, Functional Skills) and support campus events, marketing initiatives, and open evenings.
• Estates & Operations: Help maintain basic health & safety checks, basic premises procedures, inventory/supplies management, and campus displays.
• Digital & Social Presence: Assist in showcasing student talent and campus activities across ACC’s official social media platforms in line with brand guidelines.

What We Are Looking For

• Qualified & Capable: GCSE Grade C/4 or above (or equivalent) in English and Maths.
• Front-of-House Experience: Proven track record in a reception, customer service, or front-of-house administrative role.
• Tech-Savvy: Proficient in Microsoft Office, Google Suite, and active on professional/creative social platforms (Instagram, LinkedIn).
• Exceptional Communicator: Friendly, professional, and confident engaging with students, parents, staff, and external agencies.
• Detail-Oriented & Organised: Skilled at managing data, handling spreadsheets, prioritising busy workloads, and meeting deadlines.
• Safeguarding Aware: Knowledge of Safeguarding principles (Keeping Children Safe in Education) and a strong commitment to Equality & Diversity.

Why Join Access Creative College?

• Vibrant Environment: Work at the heart of an inspiring, creative educational hub.
• Professional Growth: We actively encourage continuing professional development (CPD) and ongoing training.
• Meaningful Impact: Play a pivotal role in supporting young creatives as they build their futures.

Who are we?

We are Access Creative College, formerly known as Access to Music, and we were founded in 1992. We're an Ofsted-inspected provider that reaches every corner of the country, with 7 campuses and over 2,500 students nationwide. We're proud to have achieved the national benchmark for education quality, recognised across the vast majority of our provision - Ofsted's 'Expected Standard' under the new inspection framework. We are part of Access Education Group, which boasts 33 campuses nationwide with over 5,000 students & apprentices across Access Creative College, dBs Institute (Higher Education) & Access Sport College.

What we offer?

• Generous Holiday Allocation
• Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work
• Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers!
• Paid Leave: Enhanced Maternity, Paternity and Sick pay.

A full job description and person specification is available for download alongside our full benefits booklet.

Diversity and open expression are fundamental to creativity. We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees.

DBS Checks: Enhanced DBS clearance will be required.