Weekend Night Manager

The Hoste, Burnham Market; King's Lynn and West Norfolk; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Career path & training

Free meals

Weekly pay

28 days holiday

Discounts

Share Save

Company pension

Job summary

The Hoste, Burnham Market is seeking a Weekend Night Porter to join our pub, restaurant, hotel and spa team. You will deliver exceptional guest service during night shifts, greet guests and manage late arrivals with a friendly, proactive approach.

You will ensure room standards, set up breakfast service, provide residents bar service until 12pm, assist with cellar upkeep and carry out health and safety checks and audits as necessary.

Qualifications

• Experience in hospitality or similar environment.
• Excellent communication skills.
• Impeccable eye for detail.

Responsibilities

• Ensure guest safety and security of pub/hotel at night.
• Greet guests and check in late arrivals.
• Maintain room standards and assist with breakfast setup.
• Provide residents bar service until 12pm.
• Assist with cellar upkeep and stock checks.
• Conduct health and safety checks and audits as required.
• Possible midweek holiday cover when needed.

Skills

Customer service

Communication skills

Attention to detail

Independent worker

Flexibility

Job description

Weekend Night Porter

The Hoste Arms nestles in the picturesque village of Burnham Market
Offering the most comfortable & hospitable of gateways to the spectacular North Norfolk coastline & countryside. A pub, restaurant, hotel & spa steeped in history & brimming with passion for its surroundings.

What We Offer Our Night Porters:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Night Porter:

As the successful Weekend Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail.

Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service, provide residents bar service (until 12pm), assist with cellar upkeep and carry out any health and safety checks & audits as necessary. Expected hours are generally Friday & Saturday evenings from 10pm through until 8am in a normal week. You may be required to help with midweek holiday cover throughout the year if possible.