Weekend Guest Service Hero — Fast-Paced, Fun Role

Hollywood Bowl; South Ockendon; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Extra 50p/hr

Apprenticeships

Pension plan

Additional holidays

Training & development

Free game vouchers

Discount on food for you & up to 5 친구s

50% off food while working

Team Member Support Programme

Long service awards

Charity donation after induction

Enhanced parental leave

Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking a friendly Team Member to be at the heart of the customer journey. You’ll welcome guests, host parties on lanes, and serve food and drink with energy and enthusiasm, contributing to an enjoyable value-for-money visit.

Shifts vary in a fast-paced leisure environment; training and development are provided, with opportunities to progress through apprenticeship programmes and in-house management training.

Qualifications

• Excellent customer service and ability to communicate at all levels.
• High energy and ability to work in a fast-paced environment.
• Friendly, supportive team player.
• Flexible with working hours and shift patterns.
• Basic literacy and numeracy skills.

Responsibilities

• Welcoming customers at reception and hosting parties on lanes.
• Serving food and drink from bar and diner.
• Providing high-energy, engaging customer service.
• Supporting centre operations across key areas.
• Potentially working in the Kitchen.

Skills

Customer service

Team player

Flexibility

Communication

Literacy & numeracy

Job description

Hollywood Bowl Group is seeking a friendly Team Member to be at the heart of the customer journey. You’ll welcome guests, host parties on lanes, and serve food and drink with energy and enthusiasm, contributing to an enjoyable value-for-money visit.

Shifts vary in a fast-paced leisure environment; training and development are provided, with opportunities to progress through apprenticeship programmes and in-house management training.