Customer Experience Team Member – Fast-Paced & Perks

Hollywood Bowl; Maidstone; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Extra hourly rate

Apprenticeship programs

In-house management training

Pension plan

Additional holiday days

Ongoing training and development

Free game vouchers

30% food discount

50% food discount while working

Team Member Support Programme

Long service awards

Charity donation on induction

Enhanced parental leave

Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking a Team Member to help create lasting memories for customers through outstanding service. Centre roles include welcoming guests, hosting parties, and serving food and drink, with shifts on weekends and varied hours.

You’ll be trained across key areas to support the customer journey, with opportunities for progression and ongoing development. Open seven days a week in many centres, this role offers induction and apprenticeship programmes, plus extensive benefits and

Responsibilities

• Great customer service and ability to communicate at all levels
• High energy and ability to work in a fast-paced environment
• Friendly, supportive team player
• Flexibility with working hours and shift patterns
• Basic literacy and numeracy skills

Job description

Hollywood Bowl Group is seeking a Team Member to help create lasting memories for customers through outstanding service. Centre roles include welcoming guests, hosting parties, and serving food and drink, with shifts on weekends and varied hours.

You’ll be trained across key areas to support the customer journey, with opportunities for progression and ongoing development. Open seven days a week in many centres, this role offers induction and apprenticeship programmes, plus extensive benefits and