Weekend Customer Service Adviser (Reception & Bookings)

North Lanarkshire Council; Motherwell; On-site; GBP 27,000 - 28,000; Part time

Benefits offered by this job

27 days annual leave

6 public holidays

LearnNL learning academy

Job summary

North Lanarkshire Council is seeking a part-time receptionist at Aquatec Leisure Centre in Motherwell to assist customers, manage bookings, handle cash, and respond to enquiries. Shifts run Saturdays and Sundays from 8.45am to 3.30pm.

This temporary position lasts until June 2027. Candidates should have customer service experience and good IT skills, with a reception or administration qualification desirable.

Qualifications

• Experience in a customer service role is essential.
• Excellent communication and customer care skills.
• Knowledge of Microsoft Office packages.
• Reception or administration qualification desirable.

Responsibilities

• Assist customers within the busy venue and ensure a positive visit.
• Handle cash and manage venue bookings.
• Respond to customer enquiries and promote membership/sales initiatives.

Skills

Customer service

Cash handling

Microsoft Office

Communication skills

Reception experience

Education

Reception or administration qualification

Tools

Microsoft Office

Job description

North Lanarkshire Council is seeking a part-time receptionist at Aquatec Leisure Centre in Motherwell to assist customers, manage bookings, handle cash, and respond to enquiries. Shifts run Saturdays and Sundays from 8.45am to 3.30pm.

This temporary position lasts until June 2027. Candidates should have customer service experience and good IT skills, with a reception or administration qualification desirable.