Weekend Assistant

Lumesse; Greater London; On-site; GBP 12,000 - 15,000; Part time

Job summary

Lumesse in London is seeking a Weekend Assistant to support the branch with customer-facing duties and administration. You will liaise with clients by phone and in person, assist in negotiations when required, and ensure a high standard of service is maintained throughout shifts.

As part of a small team, you will meet visitors, greet them professionally, and help with general office tasks. Strong MS Office skills and a customer-focused attitude are essential.

Qualifications

• Must be computer literate with MS Word, Excel and Outlook.
• Extremely customer focused.
• Ability to work well in a team environment.

Responsibilities

• Liaising with clients and customers both on the telephone and face- to-face.
• Ad hoc assistance in the process of negotiation.
• Meet and greet visitors to the branch
• Ensure an excellent standard of customer service is provided and upheld at all times
• Assist with any administration necessary

Skills

Customer focused

Team player

Tools

MS Word

Excel

Outlook

Job description

Trusted for Generations, we have specialised in letting residential property in London and South of England for over 150 years. Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation.

About the Role

The role of Weekend Assistant will include:

• Liaising with clients and customers both on the telephone and face- to-face.
• Ad hoc assistance in the process of negotiation.
• Meet and greet visitors to the branch
• Ensure an excellent standard of customer service is provided and upheld at all times
• Assist with any administration necessary

Qualifications & Experience

• Be computer literate - specifically with the ability to use MS Word, Excel and Outlook.
• Extremely customer focused.
• Ability to work well in a team environment.