Weekend Lettings Concierge

Lumesse

Greater London

On-site

GBP 12,000 - 17,000

Part time

7 days ago

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Job summary

Lumesse in London is seeking a Weekend Assistant to join our lettings team, delivering excellent front-line service, greeting clients, and handling inquiries in person and by phone. You will support the team with lettings processes and help maintain a professional branch appearance to maximize client trust.

The role requires organised, reliable, and well-presented individuals who collaborate with colleagues to assist with negotiations and ensure a smooth client experience across all weekend

Qualifications

Proficient in Microsoft Office (Word, Excel, Outlook).
An excellent communicator with strong interpersonal skills.
Highly customer-focused, with a proactive approach.
Organised and administratively strong.
A collaborative team player.
Detail-oriented with a high level of accuracy.
Professional, reliable and well-presented.

Responsibilities

Act as the first point of contact, delivering outstanding front-line customer service.
Welcome and assist clients and visitors to the branch.
Handle enquiries both face-to-face and over the phone.
Support the lettings team with processes, including negotiation assistance.
Maintain high standards of presentation and customer care at all times.

Skills

Proactive customer-focused mindset

Excellent communication skills

Organised and administratively strong

Team player

Detail-oriented

Professional and well-presented

Reliable and trustworthy

Tools

Microsoft Office

Job description

The role requires organised, reliable, and well-presented individuals who collaborate with colleagues to assist with negotiations and ensure a smooth client experience across all weekend

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