Sales Assistant

lee beamer property rentals; Manchester; On-site; GBP 34,000 - 55,000; Full time

Benefits offered by this job

26 days annual leave

Healthcare cash back plan

Pension up to 6%

Enhanced family leave

Cycle to Work

Private medical insurance discount

Volunteer days

Job summary

Lee Beamer Property Rentals is seeking a Customer Services Assistant for a hybrid role based in Bolton. The position offers 35 hours per week over five days, with a focus on delivering a seamless multi-channel service, including phone, email and web chat support.

The role requires strong communication skills, empathy and resilience to help vulnerable clients and build supportive community relations. Salary ranges from £25 to £40 per hour with comprehensive benefits and immediate start.

Qualifications

• Excellent communication skills and a confident communicator.
• Ability to build trusting, professional relationships.
• Asset-based approach to empowering people to develop their skills.

Responsibilities

• Handle customer enquiries via telephone and email in a professional manner.
• Respond to emails promptly and accurately.
• Assist customers through web chat and other services.
• Manage written correspondence and provide accurate information and advice.
• Resolve enquiries at first point of contact where possible to maintain high service standards.

Skills

Communication

Empathy

Resilience

Community engagement

Homelessness awareness

Job description

The Role

Lee Beamer Property Rentals. Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people‑oriented team player and manager who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in? If so, we have an exciting opportunity for '*'*==Customer====Services====Assistants== to join our team. At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing'*'*==services=='*'*, support and resettlement.

What you’ll be doing

The '*'*==Customer====Services====Assistant== will deliver an efficient and effective multi‑channel experience by:

• Handling '*'*==customer=='*'*enquiries via telephone..
• Responding to emails in a professional and timely manner..
• Assisting '*'*==customers== through web chat**==services=='*'*..
• Managing written correspondence and providing accurate information and advice..
• Resolving enquiries at the first point of contact wherever possible, ensuring a high standard of '*'*==customer====service=='*'*..

What you’ll bring

Blend essential experience and behaviours:

• Be a confident and capable communicator, not fazed by difficult situations.
• Be able to build trusting, professional relationships and have a high level of resilience..
• Take an asset‑based approach to empowering people to develop their skills, strengths and talents..
• Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,.
• Understand or learn about community resources and organisations that can help our clients.

Working Arrangements

• This is a hybrid position based in Bolton, with full time hours - 35 hours per week worked over five days, Monday to Friday..
• The postholder must be able to travel and work within Bolton..

Our Offer

• 26 days annual leave plus bank holidays, increasing to 31 days.
• Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support).
• Matched pension scheme up to 6% (with salary sacrifice option).
• Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay.
• Occupational sick pay.
• Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support.
• Paid volunteering days.
• Cycle to Work Scheme.
• Discounted private medical insurance.
• Support to learn, broaden your skills and develop your career.
• A fun and inclusive work culture where individual differences are valued and championed.

Experience: Not required

Languages: English – Advanced

Employment: Full‑time

Schedule: 9am to 5pm

Salary: £25 – £40 hourly

Benefits: guaranteed paid £165.00 Per day

Starting time: Immediate start!

About Lee Beamer Property Rentals

About Lee Beamer Property Rentals. Lee Beamer Property Rentals is a new property management company dedicated to providing high‑quality rental services across London and Manchester. We pride ourselves on our professionalism,