Website Operations Manager

BRE Group; Watford; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Join a leading company as a Website Operations Manager, where you'll ensure the performance, reliability, and security of web applications. This hybrid role involves overseeing daily operations, improving user experience, and collaborating across teams to drive business growth.

Benefits

Pension scheme – 5% employer-matched contribution

Life assurance – 4x your basic salary

Enhanced maternity package

HealthPartners cashback scheme

Onsite facilities – Restaurant, nursery, and free parking

Free access to BRE Academy

Professional membership reimbursement

Qualifications

• Experience in website management or similar roles.
• Strong technical capability across web technologies.
• Demonstrated experience at manager level.

Responsibilities

• Oversee technical operations of websites and web applications.
• Monitor and improve site performance and security.
• Collaborate with teams to implement enhancements.

Skills

Communication

Problem-Solving

Coordination

Education

Technical qualification in web development

Tools

HTML

CSS

JavaScript

Google Analytics 4

CRM systems

CMS platforms

Job description

Make your mark at BRE!

Help BRE make buildings safer and more sustainable!

BRE aims to be the world’s leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting-edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science-led solutions to urgent challenges, we will build a thriving and sustainable world.

Your role at BRE

As Website Operations Manager, you will be responsible for the performance, reliability, and security of our websites and web applications, ensuring an excellent user experience and supporting business growth. This role sits at the intersection of technology, operations and digital strategy.

Key responsibilities include:

• Overseeing the day-to-day technical operations of BRE’s websites and web applications

• Monitoring and improving site performance, uptime, and page load speeds

• Managing server infrastructure, security protocols, and CMS administration

• Coordinating and deploying technical website updates and upgrades

• Collaborating with developers, marketing and content teams to implement enhancements

• Tracking and analysing web analytics to identify improvements and report on KPIs

• Supporting SEO performance, including technical optimisation and search ranking metrics

• Providing technical support for incident resolution and user issues

What we are looking for

Experience in roles such as Website Manager, Web Operations Manager, or similar positions with operational responsibility for site performance and reliability

A background in tech-driven, commercial, or e-commerce environments where user experience and digital performance directly support business objectives

Demonstrated experience operating at manager level, with decision-making authority and the ability to coordinate across technical and non-technical teams

Strong technical capability across web technologies (HTML, CSS, JavaScript), analytics (Google Analytics 4), and web security protocols

Familiarity with CRM systems (preferably D365), and CMS platforms

Confidence using performance data to identify improvements and deliver measurable results

Strong communication, problem-solving and coordination skills to support effective cross-functional working

A relevant technical qualification or certification in web development, infrastructure, or a related field

BRE Benefits

At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development.

Financial & Security Benefits

• Pension scheme – 5% employer-matched contribution

• Life assurance – 4x your basic salary

• Enhanced maternity package

Health & Wellbeing

• HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more

• Onsite facilities – Restaurant, nursery, and free parking, including at-cost EV charging points

Career Development

• Learning & development – Free access to BRE Academy and our online learning platform

• Professional membership reimbursement

For full details on our benefits, visit: BRE Employee Benefits

Work Location Options

Hybrid – This role offers a mix of home and office working. You will need to be within commuting distance of our Watford office, as you will be expected to attend in person once per week.

Our Recruitment Process

Candidate Review – Week Commencing 9th June

Our specialist hiring team will review all applications and shortlist candidates. We’ll then update you on the outcome of your application.

First Stage Interviews – 16th to 27th June

If shortlisted, we will invite you to a virtual interview.

Second Stage Interviews – 8th and 10th July

If successful in the first stage, you will be invited to an in-person second-stage interview.

Note to Employment Agencies

At BRE, we value the relationships we have built with our preferred recruitment partners. We do not accept unsolicited CVs from employment agencies. Any CVs submitted directly to a BRE employee or hiring manager without a signed BRE Employment Agency Agreement and an active engagement for the specific role will be considered unsolicited. In such cases, no fees will be payable should the candidate be hired through this or any other means.

Equal Opportunities Statement

BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.

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