Website Operations Manager

TN United Kingdom; Watford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Join a leading company in the built environment as a Website Operations Manager. You will oversee the performance and security of web applications, ensuring an excellent user experience. This hybrid role requires strong technical skills and experience in managing web operations, contributing to a sustainable future.

Benefits

Life assurance – 4x your basic salary

Enhanced maternity package

HealthPartners cashback scheme

Onsite facilities – Restaurant, nursery, free parking

Free access to BRE Academy

Professional membership reimbursement

Qualifications

• Experience in roles such as Website Manager or Web Operations Manager.
• Demonstrated experience operating at manager level with decision-making authority.
• Familiarity with performance data to identify improvements.

Responsibilities

• Overseeing day-to-day technical operations of websites and web applications.
• Monitoring and improving site performance, uptime, and page load speeds.
• Collaborating with developers and marketing teams for enhancements.

Skills

Communication

Problem-solving

Coordination

Education

Technical qualification in web development or related field

Tools

CRM systems (preferably D365)

CMS platforms

Job description

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BRE contributes to a thriving and sustainable world by developing science-led solutions to built environment challenges. Our vision is to be the world-leading innovation, science, and data hub for the built environment. We’re ambitious in terms of quality and global scope. We want governments and commercial markets to recognise us and demand our services, products and solutions. We want to be world-class, innovative, science-led and provide solutions.

Make your mark at BRE!

Help BRE make buildings safer and more sustainable!

BRE aims to be the world’s leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting-edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science-led solutions to urgent challenges, we will build a thriving and sustainable world.

Your role at BRE

As Website Operations Manager, you will be responsible for the performance, reliability, and security of our websites and web applications, ensuring an excellent user experience and supporting business growth. This role sits at the intersection of technology, operations and digital strategy.

Key responsibilities include:

Overseeing the day-to-day technical operations of BRE’s websites and web applications

Monitoring and improving site performance, uptime, and page load speeds

Managing server infrastructure, security protocols, and CMS administration

Coordinating and deploying technical website updates and upgrades

Collaborating with developers, marketing and content teams to implement enhancements

Tracking and analysing web analytics to identify improvements and report on KPIs

Supporting SEO performance, including technical optimisation and search ranking metrics

Providing technical support for incident resolution and user issues

What we are looking for

• Experience in roles such as Website Manager, Web Operations Manager, or similar positions with operational responsibility for site performance and reliability
• A background in tech-driven, commercial, or e-commerce environments where user experience and digital performance directly support business objectives
• Demonstrated experience operating at manager level, with decision-making authority and the ability to coordinate across technical and non-technical teams
• Familiarity with CRM systems (preferably D365), and CMS platforms
• Confidence using performance data to identify improvements and deliver measurable results
• Strong communication, problem-solving and coordination skills to support effective cross-functional working
• A relevant technical qualification or certification in web development, infrastructure, or a related field

At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development.

Financial & Security Benefits

• Life assurance – 4x your basic salary
• Enhanced maternity package
• HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more
• Onsite facilities – Restaurant, nursery, and free parking, including at-cost EV charging points
• Learning & development – Free access to BRE Academy and our online learning platform
• Professional membership reimbursement

For full details on our benefits, visit: BRE Employee Benefits

Work Location Options

Hybrid – This role offers a mix of home and office working. You will need to be within commuting distance of our Watford office, as you will be expected to attend in person once per week.

Our Recruitment Process

Our specialist hiring team will review all applications and shortlist candidates. We’ll then update you on the outcome of your application.

First Stage Interviews – 16th to 27th June

If shortlisted, we will invite you to a virtual interview.

Second Stage Interviews – 8th and 10th July

If successful in the first stage, you will be invited to an in-person second-stage interview.

Note to Employment Agencies

At BRE, we value the relationships we have built with our preferred recruitment partners. We do not accept unsolicited CVs from employment agencies. Any CVs submitted directly to a BRE employee or hiring manager without a signed BRE Employment Agency Agreement and an active engagement for the specific role will be considered unsolicited. In such cases, no fees will be payable should the candidate be hired through this or any other means.

BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.