Website Operations Manager

ZipRecruiter; Carlisle; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company is seeking a Website Operations Manager to ensure the seamless operation of their ecommerce platforms. This role involves liaising with various departments, managing software integrations, and enhancing website performance. With a focus on UX and CRO strategies, this position offers growth opportunities within a dynamic digital environment.

Benefits

Holidays

Pension

Free Parking

Qualifications

• 2-3 years' experience in digital technologies with ecommerce emphasis.
• Technical experience on digital projects and platforms.

Responsibilities

• Serve as key liaison between Digital team and other departments.
• Ensure smooth operation of ecommerce site including loading speed.
• Oversee web development projects aligned with digital strategy.

Skills

Project Management

Digital Technologies

Ecommerce

UX

Tools

PIM

CRM

ESP

Job description

Job Description

Quest Search & Selection are currently working with this omnichannel business and a strong presence online and via their member's club.

The Website Operations Manager reports to the Head of Digital, which is pivotal to ensuring the seamless operation of ecommerce platforms & driving growth within their digital platform.

Key responsibilities of Website Operations Manager

• Serve as a key liaison between the Digital team and other departments.
• Being the point of contact for external agencies and partners.
• Ensure the smooth and efficient operation of ecommerce site, including loading speed, site navigation and broken links.
• Oversee web development projects, handling both ad-hoc tasks and those aligned with the broader digital strategy.
• Manage software integrations, including Product Information Management (and associated workflows), CRM databases, audience segmentation, email automations and social media integrations.
• Provide technical insights for the business, evaluating the benefits of both new and existing software and how they align with company objectives.
• Identify and propose website enhancements, focusing on UX and CRO strategies, with an analysis of financial impacts.

Key requirements of this Website Operations Manager:

• That you have 2-3 years' experience within digital technologies, preferably with an ecommerce emphasis.
• Technical experience on digital projects, platforms etc across their trading and digital marketing platforms
• That you have been involved with improvise site performance including UX
• That you have managed software or site migration or reforming projects this would be advantageous
• PIM Workflow experience is advantageous
• SaaS platforms experience within PIM, CRM, and ESP.
• Project management experience, with a proactive approach to multitasking and execution.

Benefits included for this Website Operations Manager:

• Head office-based role
• Holidays
• Pension
• Free Parking

The role offers great growth opportunities and if it sounds like a role that would be suitable to your skills and experience, please apply today quoting the reference no JO-2411-114894

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.