Website Officer

The Talent Set; Greater London; Hybrid; GBP 9,600 - 11,000; Full time

Benefits offered by this job

London office 2–3 days a week

Job summary

The Talent Set is seeking a Website Officer to support and improve the organisation's fundraising website. You will ensure content accuracy, accessibility, and a strong user experience while coordinating updates and publishing.

You will write and review engaging web content, maintain the supporter journey, and ensure pages are publication-ready with QA checks. Collaboration with teams and analytics review are key parts of the role.

Qualifications

• Experience with Drupal CMS and performing content updates.
• Knowledge of fundraising websites and donor journeys.
• Ability to write clear, accessible web content.
• Familiarity with accessibility standards and brand guidelines.
• Understanding of UX principles and web best practices.
• Organised, detail‑oriented with multi-tasking ability.

Responsibilities

• Oversee the update and scheduling of fundraising content on the website, ensuring pages are accurate and live is in line with the organisations timelines.
• Write and review web content, including blogs and news stories, to communicate key messages effectively across digital channels.
• Support the supporter journey by maintaining clear, accessible, and engaging digital content tailored to different audiences.
• Check that web pages are set up correctly, conform to accessibility standards, and are ready for publication before going live.
• Utilise Google Analytics 4 to track and assess website performance, providing insights for optimisation.
• Collaborate with colleagues to ensure website content aligns with brand guidelines, UX principles, and organisational goals.

Skills

Drupal CMS experience

Fundraising knowledge

Content writing

Accessibility standards

UX principles

Detail-oriented

Google Analytics 4

Tools

Google Analytics 4

Job description

Role Overview

The Talent Set are delighted to partner with our client on a fantastic Website Officer role. This position involves supporting the management and continuous improvement of the organisations fundraising website, ensuring content accuracy, accessibility, and user experience while coordinating updates and publishing.

Key Responsibilities

• Oversee the update and scheduling of fundraising content on the website, ensuring pages are accurate and live is in line with the organisations timelines.
• Write and review web content, including blogs and news stories, to communicate key messages effectively across digital channels.
• Support the supporter journey by maintaining clear, accessible, and engaging digital content tailored to different audiences.
• Check that web pages are set up correctly, conform to accessibility standards, and are ready for publication before going live.
• Utilise Google Analytics 4 to track and assess website performance, providing insights for optimisation.
• Collaborate with colleagues to ensure website content aligns with brand guidelines, UX principles, and organisational goals.
• Assist with website-related admin tasks, such as data entry and content management, to support seamless web operations.

Person Specification

• Proven experience working with Drupal CMS, with a strong understanding of content management and website updates.
• Knowledge of fundraising websites, supporter engagement, and the supporter journey.
• Ability to write clear, engaging web content while adhering to accessibility standards and brand guidelines.
• Familiarity with Google Analytics 4 for tracking and interpreting web data.
• Good understanding of UX principles and web best practices.
• Organised, detail-oriented, with the ability to manage multiple tasks simultaneously.
• Collaborative and proactive approach to supporting team and project goals.
• Strong attention to accuracy and quality assurance in web content and setup.

Whats on Offer

• Salary: £.34 basic pay + £18.61 holiday per day
• 3 month contract
• Full time
• 2-3 days in their London office per week

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.