Web & Digital Delivery Manager/Specialist

Michael Page; City Of London; Sur place; GBP 55 000 - 65 000; Plein temps

Avantages offerts par ce poste

Not-for-profit sector

Résumé du poste

Michael Page is recruiting for a hands-on digital delivery leader to drive a major website and member portal transformation in London. You will manage digital platforms, agency partners and user experience improvements to boost member engagement and digital growth.

The role oversees SEO/CRO, analytics-driven optimization, CRM integrations and cross-functional collaboration with stakeholders, ensuring successful delivery from discovery to launch.

Qualifications

• Proven experience delivering large-scale website and digital transformation projects.
• Strong project management skills with the ability to manage multiple priorities.
• Hands-on experience with CMS platforms, website migrations and CRM integrations.

Responsabilités

• Lead the delivery of a new website and member portal programme from discovery through to launch.
• Manage digital projects, timelines, budgets, risks and external agency relationships.
• Oversee day-to-day performance, maintenance and optimisation of web platforms.
• Drive SEO, CRO, AI optimisation and member experience improvements across digital channels.
• Use analytics and customer insight to monitor performance and identify growth opportunities.
• Lead digital innovation, including automation, AI tools and workflow improvements.
• Line manage and develop a Digital Specialist while promoting digital best practice across the organisation.

Connaissances

Website delivery

Project management

Stakeholder management

CMS platforms

GA4 & analytics

SEO & CRO

UX optimization

AI & automation

Data-driven decisions

Outils

CRM integrations

Analytics tools

External agencies management

Description du poste

This is a hands-on digital delivery role responsible for leading a major website and member portal transformation programme. You'll manage digital platforms, agency partners and user experience improvements to enhance member engagement and support wider digital growth.

Client Details

This is a not-for-profit B2B membership in London.

Description

• Lead the delivery of a new website and member portal programme from discovery through to launch.
• Manage digital projects, timelines, budgets, risks and external agency relationships.
• Oversee the day-to-day performance, maintenance and optimisation of web platforms.
• Manage website integrations with CRM and third-party systems to improve user journeys.
• Drive SEO, CRO, AI optimisation and member experience improvements across digital channels.
• Use analytics and customer insight to monitor performance and identify growth opportunities.
• Lead digital innovation, including automation, AI tools and workflow improvements.
• Line manage and develop a Digital Specialist while promoting digital best practice across the organisation.

Profile

• Proven experience delivering large-scale website and digital transformation projects.
• Strong project management skills, with the ability to manage multiple priorities.
• Experience managing digital agencies, suppliers and external development partners.
• Hands-on experience with CMS platforms, website migrations and CRM integrations.
• Strong knowledge of GA4, SEO, CRO, UX and digital performance optimisation.
• Experience using data and customer insight to improve user journeys and engagement.
• A collaborative approach with excellent stakeholder management and communication skills.
• The ability to lead digital innovation, including AI, automation and process improvement initiatives.

Job Offer

• Salary ranging from £55,000 to £65,000, dependent on the level of experience.
• Permanent position based in London.
• Opportunity to contribute to the not-for-profit sector.

As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences.

If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.