Web & Digital Admin Coordinator — Hybrid, Part‑Time

Wildwood Trust; Herne Bay; Hybrid; GBP 16,000 - 20,000; Part time

Benefits offered by this job

30 days leave

Pension (auto-enrolled)

Staff discounts

Free entry to zoos

Job summary

Wildwood Trust in Kent seeks a Website & Digital Administration Officer on a 25-hour-per-week hybrid basis. You will maintain websites, manage booking systems and eCommerce, and support online sales with creative content updates under the Marketing Manager.

The role covers admin, data accuracy, and customer support, with flexibility for core hours, some weekend rotas, and occasional travel between parks. Salary reflects entry-level admin in the UK.

Qualifications

• Minimum 2 years in administrative or digital support roles.
• Experience with Microsoft Office and content management systems.
• Experience dealing with customers and resolving queries.
• Strong organisation and high attention to detail.

Responsibilities

• Maintain and update the Trust’s websites, booking systems and eCommerce platforms.
• Set up products, tickets, events and services in EPOS and booking systems.
• Carry out routine website checks and implement updates.
• Create and update webpages and digital content following brand guidelines.
• Support basic SEO and online visibility.
• Coordinate fulfilment of online products and manage customer enquiries.
• Maintain accurate records across systems.
• Liaise with colleagues about digital information changes.
• Provide admin support for digital operations as directed.

Skills

Administrative support

Digital systems

Customer service

Attention to detail

Written & verbal comms

Website updates

Brand guidelines

Independent workload mgmt

Tools

EPOS systems

Booking systems

Content management systems

Microsoft Office

Photoshop

Job description

Wildwood Trust in Kent seeks a Website & Digital Administration Officer on a 25-hour-per-week hybrid basis. You will maintain websites, manage booking systems and eCommerce, and support online sales with creative content updates under the Marketing Manager.

The role covers admin, data accuracy, and customer support, with flexibility for core hours, some weekend rotas, and occasional travel between parks. Salary reflects entry-level admin in the UK.