Web Analyst

Torchbox Ltd; West of England; Hybrid; GBP 33,000 - 45,000; Full time

Benefits offered by this job

Co-owner status

Competitive salary

Pension scheme

27 days holiday

Remote/hybrid/office options

Training budget

Volunteer time off

Health schemes

Cycle-to-work

Social events

Job summary

Torchbox Ltd is hiring a Web Analyst to join the Measurement & Impact team. You will analyse web data, ensure accurate collection with GA4, GTM and Looker Studio, and present insights to charity clients.

You will work independently on tasks and small client projects, collaborating with a team of data-focused analysts. The role offers flexible work arrangements (remote, hybrid, or office).

Qualifications

• Experience with GTM and GA4 to support tracking and reporting.
• Understanding of cookie consent in tracking setups.
• Experience with consent mode setup and testing.
• Basic knowledge of marketing tags and pixels.
• Proficiency using Looker Studio for dashboards.
• Familiarity with dataLayers in tracking.
• Ability to validate data and spot reporting issues.
• Ability to analyse data for trends and drivers.
• Strong communication to simplify complex issues.
• Excellent project and time management; able to work independently.
• A curious mindset; eager to learn and grow.

Responsibilities

• Analyse web data to drive insights for charity clients.
• Use GA4, GTM and Looker Studio for data collection and presentation.
• Collaborate with the Measurement & Impact team on projects.
• Sense-check data and ensure accuracy across dashboards.
• Communicate findings clearly to non-experts.

Skills

GTM & GA4

Consent mode

Data layers

Looker Studio

Data analysis

Data storytelling

Independent work

Time management

Curious mindset

Communication

Tools

GA4

GTM

Looker Studio

Job description

Job Description

Base salary: £32,635 - £44,707 per annum*

All salaries listed on our roles are based on UK salary bands, however, if you'd like more information on the bands for your country give us a shout.

Web Analyst

A bit about Torchbox
We're the digital marketing specialists for many of the biggest charities in the UK; we build digital products for international NGOs, governments and universities; and we created Wagtail CMS, used by Google, NASA, the NHS and thousands more.

Our diverse team of over 120 people is mostly UK-based but with a significant presence in Manila as well as a network of people around the world.

We're on a mission to set a new standard for a purpose-led business. Torchbox is 100%employee-owned- everyone is a co-owner from day one and we are building an amazing, progressive ownership and learning culture. If you are excited about this mission, it's a great time to join.

What we’re looking for

We are seeking a curious and skilled Web Analyst to join our Measurement & Impact team. The ideal candidate will play a crucial role in analysing web data to drive insights and impact for our charity clients. This role requires a blend of technical expertise, excellent communication skills, and a passion for using data to make a difference.

You’ll be comfortable working independently on defined tasks and smaller client projects, using tools like GA4, GTM and Looker Studio to ensure data is collected accurately and presented clearly.

You’ll sit as part of a team of data-obsessed analysts who all have a passion for high-quality data collection, visualisation, and analysis, and be in an incredible position to learn and develop your skills.

Essential:

• Proven experience with GTM and GA4 to support tracking, reporting and basic implementation.

• Solid understanding of tracking setup in compliance with cookie consent preferences.

• Experience with consent mode setup and testing.

• Basic knowledge of marketing tags, pixels, and their applications.

• Proficiency in using Looker Studio to build clear, easy-to-understand dashboards.

• Familiarity with dataLayers and their use in tracking setup.

• Ability to sense-check data and identify when tracking or reporting may be incorrect.

• Comfortable analysing data to identify trends and ask questions about what might be driving changes.

• Exceptional communication skills, with the ability to simplify complex issues for non-expert audiences.

• Excellent project and time management skills, with a proven ability to learn and work on tasks independently.

• A curious mindset with a willingness to ask questions, learn and grow.

• Understanding of the broader purpose of data collection: to deliver impactful insights and outcomes for clients.

Desirable:

• Experience working with charity organisations or in a consultancy role.

• Experience working with multiple data sources (e.g. GA4, Search Console, ad platforms).

• Certifications in Google Analytics, Google Tag Manager, or other relevant analytics platforms.

What we offer

• Become a co-owner of Torchbox, shape our success and share in the rewards

• Work with awesome clients doing rewarding, purposeful work

• Competitive salary + annual review + bonuses

• Ethical pension scheme, with a 6% contribution from Torchbox

• 27 days holiday, plus public holidays

• Fully remote, hybrid, office full-time, whatever works for you

• Training and conference budget to discover new ideas

• Paid time off to volunteer for causes that matter to you

• Health schemes and access to mental health support

• Electric car salary sacrifice scheme (UK only)

• Wellness programme and cycle-to-work scheme, alongside other lovely things that are good for you and the environment

• Some pretty epic socials (virtual and in-person), weekly free veggie lunches in the offices and a bunch of other cool stuff we'd love to tell you about
  

The money bit

*As an employee-owned company our remuneration is made up of two parts, yourbase salary£32,635 - £44,7707 per annumand your tax-free co-owner bonus of £3,600 which is prorated and paid quarterly. There is also an additional profit share scheme.

Everyone is welcome

We're committed to being aninclusive employer, from recruitment to everyday life.If you need help or have questions - give us a shout [e-mail].

No agencies, please.