Wealth Management Administrator

RGH-Global Ltd; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A financial services company in Birmingham seeks a Wealth Management Administrator to provide high-quality administrative support. The role includes maintaining client documentation, managing financial administration, and coordinating workflows. Ideal candidates will have a strong understanding of the wealth planning process and excellent client service skills. Attention to detail is critical. This role offers the opportunity to work within compliance frameworks while delivering excellent client outcomes.

Qualifications

• Good understanding of end-to-end wealth planning process.
• Familiarity with a broad range of financial planning and investment products.
• Working knowledge of regulatory and compliance requirements.

Responsibilities

• Maintain accurate and compliant client documentation.
• Support Wealth Planners in submitting cases.
• Manage financial administration including invoices and billing.
• Prepare service agreements and client documentation.
• Coordinate Wealth Planners workflow.

Skills

Understanding of wealth planning process

Familiarity with financial planning products

Knowledge of regulatory requirements

Client service skills

Attention to detail

Job description

Overview

Wealth Management Administrator provides high-quality administrative and operational support to Wealth Planners in delivering excellent client outcomes. Work efficiently within established compliance and regulatory frameworks, ensuring processes are followed accurately and consistently. Act as a key point of contact between Wealth Planners, internal teams, and external providers to ensure a seamless client experience. The role includes attending client meetings, managing follow-up actions, maintaining accurate records on internal systems, and processing new business.

Key Responsibilities

• Maintain accurate and compliant client documentation in line with company standards.
• Support Wealth Planners in submitting cases to paraplanning and related teams.
• Manage financial administration, including invoices, billing, work in progress, and commission tracking.
• Prepare service agreements and client documentation with precision.
• Demonstrate flexibility in supporting different stakeholders and business areas as needed.
• Coordinate the Wealth Planners workflow by liaising with central functions such as paraplanning, valuations, and business processing.
• Prepare and submit client due diligence (CDD) and account opening documentation, adhering to AML procedures.
• Arrange client meetings, prepare meeting packs, manage diaries, and complete post-meeting actions.
• Act as a first point of contact for clients, handling general queries professionally and escalating complex issues as appropriate.
• Manage incoming and outgoing correspondence, prepare LOAs, and ensure all client information is accurately recorded in systems.

Skills, Experience & Qualifications

• Good understanding of the end-to-end wealth planning process.
• Familiarity with a broad range of financial planning and investment products.
• Working knowledge of regulatory and compliance requirements relevant to wealth planning and client onboarding.
• Ability to identify and escalate potential compliance concerns appropriately.
• Strong client service and communication skills.
• Excellent attention to detail and high level of accuracy.