Water Technician - Level 3

Mitie Group plc.; Greater London; On-site; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Real Living Wage

Job summary

Mitie Group plc. is seeking a Water Technician – Level 3 in London/Home Counties to deliver water hygiene services across client sites. 40 hours per week, salary £36,000-£40,000, with Real Living Wage recognition and a focus on safety and compliance.

The role involves leading small teams, maintaining documentation, and ensuring tasks are completed on time per method statements and statutory requirements. Training and progression within the water hygiene services are available.

Qualifications

• Experience in Water Hygiene tasks at Levels 1-3.
• Ability to act as lead technician/responsible person when required.
• Strong adherence to method statements and safety rules.

Responsibilities

• Carry out Water Hygiene tasks to company standards.
• Provide expertise and ensure high service delivery.
• Complete tasks per method statements and WCS Group rules.
• Submit documentation on the live electronic system.
• Lead technician or responsible person when in a team.
• Ensure compliance with health and safety standards.

Skills

Water Hygiene Level 3

Lead Technician Experience

Health & Safety

Education

Water Hygiene Certificates L1-L3

Tools

Compliance Documentation Software

Job description

Join Mitie – the future of high‑performing places.

ROLE: Water Technician – Level 3
HOURS: 40 hours per week
LOCATION: London & Home Counties, SE1 9SG
SALARY: £36,000-£40,000 (aligned to capability, skills, experience and qualifications) See below for our additional benefits

At Marlowe Environmental Services - Part of a Mitie Company, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Water Technician – Level 3 who will support the delivery of water hygiene services across our client sites.

Role Responsibilities:

• On a day‑to‑day basis complete Water Hygiene tasks to company standards.
• Providing expertise and managing optimum service delivery to maintain total customer satisfaction with the services provided.
• Carry out tasks allocated to you in accordance with all method statements and the cardinal rules of WCS Group.
• Complete allocated jobs within the agreed timescales.
• Complete all necessary documentation accurately and submit on the electronic system in live time.
• Must not exceed one audit failure per year.
• To normally act as the lead technician or ‘responsible person' when working in a team of two or more technicians.
• To ensure all work is completed in compliance with current legislation and documented at all times.
• Tasks to be carried out in accordance with WCS Group procedures/method statements.
• Maintain and promote Health and Safety standards within your team, to sub‑contractors, and to clients to company standards and procedures.
• Plan to ensure work as scheduled is completed on time, and to maximum efficiency.
• Liaise with client representatives as required.
• Report any pertinent issues to your field manager or client representative as appropriate.
• At all times adhere to the client's specific Health and Safety/Safe Working Practices.
• To be able to carry out multiple tasks in a range of works disciplines and take responsibility for identifying personal training needs and bringing these to the attention of your Line Manager.
• To train less experienced technicians/engineers.
• To occasionally work in any other role which is considered to be reasonably within capabilities.
• Ensure all equipment used is safe and fit for purpose.
• Have skills in line with Levels 1 & 2 as well as either:
  • Technical service (closed heating and chilled system testing, cooling tower weekly/monthly checks and water treatment of boilers)
  • Plumbing & water treatment remedial skills
  • Acid descaling of boilers, towers and condensers

Required Qualifications:

Applicants must meet the below-defined requirements for the role.

• Relevant experience and competency in Water Hygiene tasks at Levels 1, 2, and 3.
• Ability to work to method statements, procedures and safety rules.
• Ability to act as a lead technician/responsible person when required.

We are an accredited Real Living Wage Employer. This means every role at Mitie is paid at or above the independently calculated Real Living Wage, reflecting our commitment to fair pay and responsible employment.