Water Quality Technician

idibu; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

Join a leading water and wastewater company as a Water Quality Technician, where you'll ensure the highest quality of drinking water. This role involves traveling to various sites, taking water samples, and engaging with customers to resolve issues. You'll be part of a dedicated team committed to making a positive impact on the community and environment. With a focus on diversity and inclusion, the company offers a supportive work environment and opportunities for career advancement. If you're passionate about water quality and customer service, this role is perfect for you.

Qualifications

• Ability to work independently and manage sampling records.
• Confidence to interact with residential and commercial properties.

Responsibilities

• Take water samples and manage maintenance of sampling equipment.
• Investigate supply issues and customer complaints.

Skills

Driving Experience

Attention to Detail

Computer Literacy

Organizational Skills

Knowledge of Water Industry

Job description

Every year, we carry out over 500,000 tests on samples of water collected from our treatment works, reservoirs, and customer properties to ensure your drinking water is of the highest quality.

What you’ll be doing as a Water Quality Technician

• You will participate in an out-of-hours roster, including weekends, working on a rota basis (1 weekend in 5).
• This role involves extensive travel between customers and sites, and you will be part of a busy team across a wide geographical area.
• You will be responsible for taking water samples from reservoirs and customers, managing sampling records and equipment to industry standards.
• You may also investigate supply issues and customer complaints.

What you should bring to the role

• Previous experience involving driving is required.
• Confidence to 'cold call' residential and commercial properties.
• A clean manual driving license is essential.
• Ability to plan journeys efficiently and good driving knowledge.
• Organizational skills and ability to work independently.
• Excellent attention to detail.
• Willingness to learn about the water industry and relevant processes.
• Good computer literacy.

What’s in it for you?

You will be the face of Thames Water to our customers, working on the front line.

• Hourly Pay rate: £14.03 per hour.
• Location: Woodford E17 4AE.
• Duration: 6 months, with potential extension up to a year.
• Start date: To be confirmed.
• Hours: 38 hours per week.

Discover more about our benefits and perks.

Who are we?

We’re the UK’s largest water and wastewater company, serving over 16 million customers daily. Our mission is to build a better future for all, supporting our customers, communities, people, and the planet. We seek passionate, skilled individuals committed to making a difference.

Learn more about our purpose and values

Working at Thames Water

Thames Water offers a rewarding, diverse environment where every day presents new opportunities to make a difference. We provide fast-tracked career growth, flexible working, and excellent benefits. Whether in call centres or science labs, we value passionate people eager to improve the world of water.

If you seek a sustainable career impacting millions and protecting water resources for future generations, we support you every step of the way. Together, we can build a better future for our customers, region, and planet.

Our goal is to be a great, inclusive workplace. We welcome applications from all and offer additional support during recruitment. We aim to remove barriers to success—if you need assistance, we’re here to help.

In times of crisis, we rally to support our customers. Join Team Thames as an ambassador; full training will be provided. It’s a rewarding chance to learn more about our business, meet colleagues, and earn extra money.

Note: Due to high application volumes, we may close the advert early. Apply promptly to avoid missing out.