Water Quality Scientist: Network & Customer Insights

Anglian Water Services; Lincoln; Hybrid; GBP 38,000 - 47,000; Full time

Benefits offered by this job

Private health care

Pension scheme

Virtual GP service

25 days annual leave

Life assurance

Personal accident cover

Family friendly policies

Bonus scheme

Flexible benefits

Job summary

Anglian Water Services is seeking a Network and Customer Scientist to safeguard wholesome water quality across our networks. The role blends onsite work with data-driven insights to reduce risks and support customers, from source to distribution.

You will work with Network and Operational colleagues to challenge processes and ensure high standards of water quality. A degree in a relevant science field is required, with strong communication and influencing skills.

Qualifications

• Educated to degree/postgraduate level in a relevant scientific subject or equivalent qualification/experience.
• Excellent interpersonal skills to build rapport with operational colleagues and communicate actions required.
• Ability to influence decisions to protect wholesomeness of water.

Responsibilities

• Support customers through a rota system to ensure escalated water quality contacts are supported and investigated.
• Deliver the company Drinking Water Safety Planning approach.
• Undertake thorough water quality investigations.
• Collate and report information from across the business and external agencies during water quality events.
• Regularly review water quality standards across the area to support excellent water quality.
• Drive improvements in water quality risk assessments across networks.
• Support networks in annual water quality event testing to boost knowledge and competency.
• Be the key contact for local networks on water quality risk assessment.
• Participate in out-of-hours standby process.

Skills

Interpersonal skills

Communication

Influencing

Education

Degree or postgraduate in scientific subject

Equivalent qualification/experience

Job description

Anglian Water Services is seeking a Network and Customer Scientist to safeguard wholesome water quality across our networks. The role blends onsite work with data-driven insights to reduce risks and support customers, from source to distribution.

You will work with Network and Operational colleagues to challenge processes and ensure high standards of water quality. A degree in a relevant science field is required, with strong communication and influencing skills.