Water Production Controller

Southern Water; Worthing; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Company bonus

Healthcare plan

Pension

Job summary

Southern Water is recruiting a Water Production Controller for the Durrington Office to help keep water flowing for 1.2 million customers across the South East. You will join an evolving Operations Control Centre and work on a 6-week cycle of 12-hour shifts, averaging 28 hours per week, with day and night rotations and standby duties.

Starting salary £29,800 per year, with a 15% shift allowance and a rewards framework that can increase your base pay.

Qualifications

• Strong problem-solving and analytical skills.
• Ability to work proactively and use your own initiative.
• Confidence with multiple IT systems and excellent communication skills.

Responsibilities

• Ensure a continuous supply of safe, high-quality drinking water to 1.2 million customers across a water-stressed region.
• No two days are the same—solve real problems and make a difference every shift.
• Some standby periods and extra cover may be required, discussed during interview.

Skills

Problem solving

Analytical skills

Proactivity/initiative

IT systems

Communication skills

Job description

Closing Date 2026-08-27

Join Our Team as a Water Production Controller - Durrington Office

Want a role where every decision helps keep water flowing for millions? Join us and be part of a team that powers life across the South East.

Our Purpose

At Southern Water, our mission is clear: Water for Life. Every action we take helps shape a fair and sustainable future for our communities and the environment. If you enjoy solving problems, working with technology, and being part of a team that makes a difference, we'd love to hear from you.

About the Role

We're transforming our Operational Control Centre and are looking for a Water Production Controller to join our diverse team. Controllers are the backbone of our water and wastewater services, ensuring a continuous supply of safe, high-quality drinking water to 1.2 million customers across a water-stressed region.

"No two days are the same. You're solving real problems and making a difference every shift." - Current Controller

Shift Summary

• Average Weekly Hours: 28 hours per week
• Annual Leave: Built into your rotation
• Shift Pattern:
• 6-week cycle of 12-hour shifts
• Includes day and night rotations:
• 3 days on → 7 days off
• 4 days on → 7 days off
• 3 nights on → 7 days off
• 4 nights on → 7 days off
• Additional Duties: Some standby periods and extra cover may be required, which will be discussed during the interview.

Location Requirement

We're looking for candidates who:

• Live within approximately one hour's commute of our Durrington office, or
• Are willing to relocate if successful.

What We're Looking For

• Strong problem-solving and analytical skills
• Ability to work proactively and use your own initiative
• Confidence with multiple IT systems and excellent communication skills

What We Offer

• Salary: Starting from £29,800 per year (depending on skills and experience)
• Shift Allowance: Additional 15% plus standby payments
• Reward Framework: Once fully trained, you'll benefit from a structure that can increase your base salary
• Benefits: Company bonus, healthcare plan, pension, and more-because we value your wellbeing

Inclusivity and Diversity

We're committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds, cultures, and experiences. If you need any adjustments during the recruitment process, please let us know-we're here to support you.

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.

"At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. Your unique skills and experiences could be exactly what we need."

About Southern Water

Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box.

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.

Additional information

In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting.

Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.