Proactive Performance Analyst

Southern Water; Worthing; Hybrid; GBP 31,000 - 41,000; Full time

Job summary

Southern Water is seeking a Proactive Performance Analyst for our Durrington office in West Sussex. The role is hybrid (2 days in office, 3 days remote) with an emphasis on analysing data trends to prevent faults and inform proactive interventions.

You will work with Assets, Engineers and external partners to interpret data, identify risks, and drive improvements in wastewater and water asset performance.

Qualifications

• Strong analytical and numerical skills with ability to interpret trends and data.
• Excellent verbal and written communication skills to explain findings clearly.
• Willingness to learn, adapt and contribute proactively.

Responsibilities

• Analyse data, trends and information from a range of systems to identify trends, risks and emerging performance issues on assets
• Diagnose potential wastewater and water asset problems and recommend appropriate preventative or corrective actions.
• Raising, and tracking remedial work to ensure timely intervention takes place.
• Making performance data and insight available to internal teams, including Assets, Catchment Inspectors, County Sewerage Engineers, operational teams and external partners.
• Supporting the development of business cases for strategic investment in systems, processes and proactive interventions.

Skills

Analytical skills

Numerical skills

Data interpretation

Communication skills

Problem solving

Independent worker

Team collaboration

Education

Degree demonstrating strong analytical ability

Tools

Reporting tools

Job description

Closing Date

2026-09-04

Job Title

Proactive Performance Analyst

Location

Durrington, West Sussex (hybrid, 2 days in office and 3 day remotely per week) Whilst this is a Hybrid role, training and settling in periods (for at least the first 8 weeks), this will be fully office based.

Contract Type

Permanent

Hours

38, Monday to Friday (1 in 10 weekends worked as overtime (1 day per weekend Saturday or Sunday on rotation)).

Salary

circa £36,000 per annum; depending on skills and experience

There has never been a more important time to join Southern Water. As we move through AMP8, we are delivering one of the most ambitious capital investment programmes in the industry, focused on improving environmental performance, service resilience and long-term affordability for customers.

About The Role

We’re actively hiring for a Proactive Performance Analyst to join our team in our Durrington office in West Sussex. As part of Southern Water’s drive to enhance and protect the environment, the Proactive Analytics team are working to reduce pollutions, using the latest innovative solutions and working in partnership with our customers and stakeholders.

You will be responsible for proactively investigating data trends to find faults on assets prior to failure and ensure data is available for proactive intervention.

What You’ll Be Responsible For

• Analysing data, trends and information from a range of systems to identify trends, risks and emerging performance issues on assets
• Diagnosing potential wastewater and water asset problems and recommending appropriate preventative or corrective actions.
• Raising, and tracking remedial work to ensure timely intervention takes place.
• Making performance data and insight available to internal teams, including Assets, Catchment Inspectors, County Sewerage Engineers, operational teams and external partners.
• Supporting the development of business cases for strategic investment in systems, processes and proactive interventions.

What You’ll Bring To The Role

We’re looking for someone who is curious, analytical and confident working with data to support operational decision making. You don’t need to know everything on day one, but you’ll need to be willing to learn, adapt and get involved.

• Strong analytical and numerical skills, with the ability to interpret trends and turn data into clear recommendations.
• Confidence using, systems and reporting tools to handle, analyse and present information.
• A logical, methodical approach and the ability to think through problems to identify practical solutions.
• Strong prioritisation skills, with the ability to work under pressure and manage tasks within tight deadlines.
• Excellent verbal and written communication skills, with the confidence to explain findings and proposals clearly to different audiences.
• The ability to work independently or as part of a team, with minimal direction when required.
• A proactive, innovative and “can do” mindset, with a willingness to question the norm and look for better ways of working.
• Relevant experience in the water industry or a degree demonstrating strong analytical ability would be desirable, but is not essential.

Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation.

"At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. Your unique skills and experiences could be exactly what we need."

Our Commitment to Diversity

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.

Additional Information

In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years.

Appointment to this role is subject to the successful completion of all preemployment checks, including security vetting.

Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.