Water Operations Team Manager – Sustainability

Severn Trent Plc; Telford; Hybrid; GBP 54,000 - 60,000; Full time

Benefits offered by this job

Car allowance

Standby allowances

Annual bonus up to £2,250

Leading pension scheme (up to 15%)

Academy training

Electric vehicle scheme

Family friendly policies

Two volunteering days per year

Job summary

Severn Trent is seeking a Team Manager to lead a large, high-performing operational team in the Telford area. You will oversee a substantial asset base, drive performance improvements, and represent Severn Trent Water in the community while collaborating with internal and external stakeholders.

The role requires strong people leadership, budget stewardship of £10m, and the ability to work under pressure and adapt to change. A focus on safety, sustainability, and customer service is essential.

Qualifications

• Proven track record managing and inspiring teams in a customer-focused operational environment.
• Experience handling complex employee relations and performance issues.
• Ability to work to targets, remain calm under pressure, and respond effectively in emergencies.
• Knowledge of wastewater treatment processes is beneficial but not essential.
• Strong interpersonal and communication skills are essential.
• Demonstrated real-world leadership capabilities.

Responsibilities

• Lead an operational team of 16 direct reports to effectively operate and maintain a large varied asset base.
• Be an ambassador for Severn Trent Water in your community.
• Lead performance improvement and sustainability through Comm Cells and ‘Safer Better Faster’ techniques.
• Manage a £10m budget and deliver efficiency savings in line with the company’s Opex challenge.
• Contribute to company-wide strategy and initiatives.

Skills

Team leadership

People management

Budget management

Stakeholder management

Communication skills

Job description

Severn Trent is seeking a Team Manager to lead a large, high-performing operational team in the Telford area. You will oversee a substantial asset base, drive performance improvements, and represent Severn Trent Water in the community while collaborating with internal and external stakeholders.

The role requires strong people leadership, budget stewardship of £10m, and the ability to work under pressure and adapt to change. A focus on safety, sustainability, and customer service is essential.