Water Network Technician (Shifts)

United Utilities; Eccles; On-site; GBP 37,000; Full time

Job summary

A leading utility provider is seeking a Water Network Technician in Eccles to maintain and optimize Clean Water Network assets. This role involves inspecting water network infrastructures and ensuring compliance with health and safety standards. Candidates should have a strong technical background in water networks and excellent communication skills for effective customer service.

Benefits

A generous annual leave package of 26 days

A competitive pension scheme with up to 14% employer contribution

Up to 7.5% performance-related bonus scheme

Comprehensive healthcare plan

Employee Assistance Plan

Enhanced parental leave schemes

Qualifications

• Previous experience of working in an operational environment.
• Ability to work alone and as part of a team.
• Competency in relevant IT packages.

Responsibilities

• Inspect and maintain water network assets including service reservoirs and pumping stations.
• Identify asset optimisation opportunities and conduct boundary valve checks.
• Support operational continuity with network risk assessments and incident responses.

Skills

Leakage detection

Excellent communication

Strong customer service focus

Effective influencing and negotiation

Technical skills

Education

GCSE grade C or above or City and Guilds

Job description

Job number UU02916 Country United Kingdom Region Manchester Location name Eccles Wastewater Treatment Works, Peel Green Road, Eccles, Manchester, M30 7DR Posting End Date 25/06/2025 Band 6a Role Type Permanent Work hours 37 Hours per Week Salary £36,659

To provide great water for a stronger, greener and healthier North West

Salary - £36,659
Work Type - Onsite
Job Location - Eccles Wastewater Treatment Works, Peel Green Road, Eccles, Manchester, M30 7DR
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Job Purpose

We are seeking a dedicated Water Network Technician to support the day-to-day operation and maintenance of Clean Water Network assets, ensuring United Utilities meets its operational objectives. You will take ownership of assets within a defined geographical area, including service reservoirs, network and boundary valves, pumping stations, water distribution mains, trunk mains, and District Meter Areas (DMAs).

Accountabilities & Responsibilities

• Inspect and maintain water network assetsincluding service reservoirs, pumping stations, air valves, trunk mains, pressure vessels, and pipe bridges, ensuring compliance with health and safety standards.
• Identify and implement asset optimisation opportunitieswithin a defined geographical area, including managing asset status, conducting boundary valve checks, and supporting network investigations and improvements.
• Support operational continuityby undertaking network risk assessments, incident response, DMA/DPA setup, water network rezones, and pressure and flow investigations.
• Oversee third-party worksby ensuring contractor sign-off, maintaining site access and security, and supporting statutory testing of pressure vessels and other critical infrastructure.
• Operate and maintain essential equipment, including pumps, standby generators, and loggers, while ensuring all PPE and vehicles meet United Utilities’ Health & Safety policies.

Technical Skills & Experience

• Demonstrable water network technical experience, including leakage detection and repair
• Excellent communication and interpersonal skills
• Effective influencing and negotiation skills
• Strong customer service focus and be able to resolve customer issues
• Ability to work alone as well as effectively as part of a team
• A good level of competency in the use of relevant IT packages
• Previous experience of working in an operational environment &experience of working within water networks

This role forms part of a shift and standby rota

Qualifications

• GCSE grade C or above, City and Guilds, or ability to demonstrate technical and customer skills

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.