Water Hygeine Account Manager

Randstad Construction and Property; North East; On-site; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Performance bonus scheme

25 days annual leave

Westfield Health cashback plan

Stakeholder Pension

Life Assurance

Employee Assistance Programme (EAP)

Salary sacrifice options

Job summary

Randstad CPE is partnering with a growth-focused safety and compliance consultancy to recruit a Water Hygiene Account Manager. You will own a portfolio of regional to national accounts, driving revenue growth while ensuring compliance with L8, HSG274, and BS 8580, and building executive-level customer relationships.

You will manage renewals, proposals, and cross-sell opportunities across a broad suite of services, supported by a collaborative team of risk assessors and chemists.

Qualifications

• Proven experience in commercial account management within water hygiene, water treatment, or environmental compliance.
• Strong knowledge of water compliance legislation (ACoP L8, HSG274, BS 8580).
• Experience managing account P&L, renewals, and proposals.

Responsibilities

• Act as primary contact for key client accounts, review performance, monitor SLAs/KPIs, ensure client satisfaction.
• Provide expert advice on water hygiene and compliance; prepare proposals and negotiate terms.
• Identify upsell/cross-sell opportunities and secure contract renewals.
• Collaborate with risk assessors and chemists to ensure compliant, profitable service delivery.

Skills

Commercial account management

Technical sales

Client relationship management

Job description

Randstad is currently partnering with one of the UK's fastest-growing, private equity-backed safety and compliance consultancies. Following continuous expansion and strategic acquisition, they are looking to appoint an experienced Water Hygiene Account Manager to lead, develop, and expand a dedicated portfolio of regional and national accounts.

This is a key commercial and technical role for a high-performing account manager who wants to step away from transactional sales and take true commercial ownership of blue-chip client portfolios across commercial, public sector, and healthcare estates.

Why Join This Business?

The water hygiene division is led by an industry-renowned former client lead and is positioned for explosive growth as the business transitions into multidisciplinary regional hubs.

Because the business provides complete building compliance (including asbestos, air hygiene, fire safety, and occupational health), account managers have warm, pre-approved avenues to cross-sell services into major existing accounts.

They have completely done away with door-to-door travel tracking-average travel time is calculated and integrated directly into your base salary to eliminate administrative friction.

The business prides itself on low staff turnover and promoting from within (with senior directors having progressed from field and administrative roles over 15-20 year tenures).

Key Responsibilities

• Act as the primary point of contact for key client accounts, conducting regular performance reviews, monitoring SLAs/KPIs, and ensuring total client satisfaction.
• Provide expert advice across water hygiene, legionella control, and water treatment compliance in line with ACoP L8, HSG274, and BS 8580 standards.
• Identify upselling and cross-selling opportunities across wider compliance services, prepare technical proposals, negotiate commercial terms, and secure contract renewals.
• Work alongside operational teams, risk assessors, and water chemists to ensure sampling regimes, monitoring schedules, and remedial works are delivered accurately and profitably.

What We Are Looking For

• Proven experience in commercial account management, technical sales, or client relationship management within water hygiene, water treatment, or environmental compliance.
• Strong working knowledge of water compliance legislation (ACoP L8, HSG274, BS 8580).
• Strong commercial acumen with experience managing account P&L, contract renewals, and proposal writing.
• Excellent communication skills with the ability to build long-term relationships with Facilities Managers, Estates Directors, and Duty Holders.
• Full UK Driving Licence.

The Package & Benefits

• Performance-related bonus scheme linked to account retention and portfolio growth.
• 25 days annual leave + 8 Bank Holidays (increasing with length of service).
• Health & Well-being: Westfield Health cashback plan (covering dental and optical care), Stakeholder Pension, Life Assurance, Employee Assistance Programme (EAP), and salary sacrifice options.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.