Water Field Technician

BUUK Infrastructure; Southampton; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

33 days holiday including bank holiday

Company pension contributions up to 10

Hybrid working for eligible roles

Referral payment of £1000 (net of tax)

Job summary

BUUK Infrastructure is seeking a Water Field Technician to support the water asset team in delivering safe drinking water and robust networks across the Winchester, Southampton, Portsmouth and surrounding areas. The role is field-based with DBS checks and a standby rota; a driving licence is required and hybrid working may be available for eligible roles.

You will liaise with site stakeholders, developers and customers, ensuring compliance with health and safety standards and regulatory

Qualifications

• Experience working within the water industry.
• Experience in a customer facing role.
• Knowledge of relevant health and safety standards and policies.

Responsibilities

• Act as the escalation point to liaise with developers / customers and contractors.
• Engage with site stakeholders where possible during both planned and unplanned incidents.
• Ensure that the quality and integrity of the network is maintained as part of a structured audit strategy.
• Audit and assess construction activities related to IWNL water mains.
• When on customer site through diagnostics or observation ensure compliance to relevant legislation surrounding the activity.
• Ensure that all assets comply with the technical and regulatory standards as detailed by IWNL.
• Undertake water sampling following an outage, in accordance with DWTS UKAS 17025 standard.
• To attend meetings with site and construction personnel.
• To complete internal and external pressure and flow readings.
• Any other tasks required by line manager.

Skills

Customer service

Communication

Interpersonal skills

Positive attitude

Job description

At BUUK Infrastructure, our vision is to be the leading utility partner to acceleration the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.

We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves and part of BUUK Infrastructure.

We are looking for Water Field Technician who would like to help us reach our mission to "earn customer loyalty and drive business growth by providing consistently excellent service".

We are ideally looking for candidates based in the Winchester area. This is a field based role covering areas such as Southampton, Portsmouth, Basingstoke and surrounding areas.

Purpose of this role

To provide field support to the water asset team, by ensuring our water network is constructed and installed to a high standard, that our customers have wholesome drinking water and that the network is robust for the future.

Your key responsibilities

• Act as the escalation point to liaise with developers / customers and contractors.
• Engage with site stakeholders where possible during both planned and unplanned incidents.
• Ensure that the quality and integrity of the network is maintained as part of a structured audit strategy.
• Audit and assess construction activities related to IWNL water mains.
• When on customer site through diagnostics or observation ensure compliance to relevant legislation surrounding the activity.
• Ensure that all assets comply with the technical and regulatory standards as detailed by IWNL.
• Undertake water sampling following an outage, in accordance with DWTS UKAS 17025 standard.
• To attend meetings with site and construction personnel.
• To complete internal and external pressure and flow readings.
• Any other tasks required by line manager.

Experience/Knowledge

• Experience working within the water industry.
• Experience in a customer facing role.
• Knowledge of relevant health and safety standards and policies.

Abilities/Skills

• Positive and proactive attitude.
• Excellent communication and interpersonal skills.
• Excellent customer service skills.

Desirable

• National water Hygiene.
• Confined spaces.
• Network/leakage qualification.

Conditions of Employment

You are required to have your criminal records checked through the Disclosure and Barring Service (DBS). This is due to going into customers' homes.

You will be required to participate in a standby rota.

You will hold a driving licence.

What can you expect from us

• Cost of living annual pay review.
• Company pension contributions up to 10% if employees contribute 5%.
• 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
• Enhanced maternity, paternity and adoption pay.
• To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).
• Hybrid working for eligible roles.
• Development opportunities to reach your career aspirations.

BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications.

You can also ask us about flexible working options.

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