Water Field Technician

Buuk Infrastructure Limited; Maidstone; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Pension contributions

Holiday allowance

Hybrid working

Referral bonus

Job summary

BUUK Infrastructure is seeking a Water Field Technician to support our water asset team across Maidstone and the Kent region. You will help ensure our water network is installed to a high standard and that customers receive wholesome drinking water.

The role is field-based with travel across Kent, Sussex and surrounding areas; you will hold a driving licence, comply with DBS requirements, and participate in standby rosta as needed. We offer a supportive culture and development opportunities.

Qualifications

• Experience in the water industry.
• Experience in a customer-facing role.
• Knowledge of relevant health and safety standards and policies.

Responsibilities

• Act as escalation point to liaise with developers / customers and contractors.
• Engage with site stakeholders during planned and unplanned incidents.
• Ensure quality and integrity of the network as part of a structured audit strategy.
• Audit and assess construction activities related to IWNL water mains.
• Attend meetings with site and construction personnel.
• Complete internal and external pressure and flow readings.

Skills

Communication skills

Interpersonal skills

Customer service

Safety awareness

Education

SHEA Water

CSCS or equivalent

Job description

Additional Location Information: Maidstone

Contract type: Permanent

Posting End Date: 23/10/2026

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.

We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.

We are looking forWater Field Technicianwho would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.

We are ideally looking for someone based in Maidstone. This is a field based role covering Kent, Sussex and surrounding areas.

Purpose of this role

To provide field support to the water asset team, by ensuring our water network is constructed and installed to a high standard, that our customers have wholesome drinking water and that the network is robust for the future.

Your key responsibilities are

• Act as the escalation point to liaise with developers / customers and contractors.
• Engage with site stakeholders where possible during both planned and unplanned incidents.
• Ensure that the quality and integrity of the network is maintained as part of a structured audit strategy.
• Audit and assess construction activities related to IWNL water mains.
• When on customer site through diagnostics or observation ensure compliance to relevant legislation surrounding the activity.
• Ensure that all assets comply with the technical and regulatory standards as detailed by IWNL.
• Undertake water sampling following an outage, in accordance with DWTS UKAS 17025 standard.
• To attend meetings with site and construction personnel.
• To complete internal and external pressure and flow readings.
• Any other tasks required by line manager.

Qualifications

• SHEA Water.
• CSCS or equivalent.

Experience/Knowledge

• Experience working within the water industry.
• Experience in a customer facing role.
• Knowledge of relevant health and safety standards and policies.

Abilities/Skills

• Positive and proactive attitude.
• Excellent communication and interpersonal skills.
• National water Hygiene.
• Confined spaces.

Conditions of Employment

• You are required to have your criminal records checked through the Disclosure and Barring Service (DBS). This is due to going into customers’ homes.
• You will be required to participate in a standby rota.
• You will hold a driving licence.

What can you expect from us

• Cost of living annual pay review.
• Company pension contributions up to 10% if employees contribute 5%.
• 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
• Enhanced maternity, paternity and adoption pay.
• To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).
• Hybrid working for eligible roles.
• Development opportunities to reach your career aspirations.

BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.

From the supportive culture and opportunities to grow, to the great friends and chocolate brownies, our people tell us what they love most about working at BUUK.

Find out about our supportive culture.

Hear how our shared sense of mutual respect and belonging underpins out culture and supports us all.