Water Compliance Coordinator

BUUK Infrastructure; Cardiff; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

BUUK Infrastructure seeks a dedicated Water Compliance Coordinator for a 12-month fixed-term role. You will be responsible for monitoring water quality and ensuring exceptional customer service. The ideal candidate will possess strong administrative skills and a customer-focused mindset. This role offers a supportive environment and development opportunities, alongside attractive benefits like a generous pension and paid referral bonuses.

Benefits

Annual cost of living pay increase

Company pension contributions up to 10% if employees contribute 5%

33 days holiday including bank holidays

Enhanced maternity and paternity pay

Referral payment of £1000 for successful referrals

Development opportunities available

Qualifications

• Excellent administration and customer service experience.
• Computer literate with knowledge of Microsoft Office.
• Exceptional record keeping skills to ensure audit trails are maintained.

Responsibilities

• Maintain records and reporting systems.
• Monitor and report water quality data.
• Assist with water quality customer communication.

Skills

Administration

Customer Service

Record Keeping

Communication

Tools

Microsoft Office

Job description

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At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.

We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.

We are looking for a Water Compliance Coordinator who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.

This role is for a 12 month fixed term basis.

As The Water Compliance Coordinator Your Key Responsibilities Are

• To maintain appropriate records, documents and reporting systems to ensure these are up to date
• Monitor, track, and report water quality data and assist with water quality investigations
• Monitor, record, and assist with water quality customer communication to maintain excellent customer service
• To risk assess water quality events and escalate when required
• To support the delivery of regulatory reporting to strict deadlines
  
  

About You

• Excellent administration and customer service experience
• Computer literate with knowledge of Microsoft Office
• Able to maintain a helpful and customer focussed work environment
• Exceptional record keeping skills are essential to ensure audit trails are maintained
• Excellent communication skills
  
  

What Can You Expect From Us

• At least the cost of living pay increase every year
• Company pension contributions up to 10% if employees contribute 5%
• 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks
• Enhanced maternity, paternity and adoption pay
• To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax)
• Hybrid working for eligible roles
• Development opportunities to reach your career aspirations
  
  

BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Please ask us about flexible working options.

#BUUK

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal

• Industries

  Utilities

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