Wastewater Network Technician – Field Operations

Dŵr Cymru Welsh Water; Cardiff; Hybrid; GBP 31,000 - 36,000; Full time

Benefits offered by this job

Variable pay schemes

Additional annual leave

Enhanced employer pension contributors

Free Mortgage Brokering Services

Enhanced family friendly policies

Funding for training and coaching

Gym and fitness discounts

Cycle to work scheme

Car-leasing scheme and on-site parking

Health CashBack scheme

Online GP service

Employee assistance programme

Job summary

Dŵr Cymru Welsh Water invites applications for a role within our high performing operational team in Cardiff. You will contribute to managing the sewerage network to meet regulatory, customer and performance targets, while ensuring services are delivered safely and within budget.

Key duties include supporting the Network Lead, delivering investigations to high standards, providing technical support to service providers, engaging with regulators and communities, standing by for 24/7 customer

Qualifications

• Full and valid driving licence.
• Civil Engineering background with HNC.
• Able to think strategically and ensure day-to-day delivery of services.
• Customer-focused and able to build positive working relationships.

Responsibilities

• Assist the Network Lead in the safe, efficient operation of the sewerage network.
• Ensure investigations are conducted to a high standard and compliant with procedures.
• Provide technical support to service providers and Welsh Water staff.
• Uphold Health and Safety policies and procedures.
• Engage with external stakeholders to develop regulatory relationships (e.g., NRW).
• Carry out surface water rebate inspections.
• Assist with budget management by promoting effective repairs post-investigations.
• Represent the company during incidents with external agencies.
• Participate in standby rosta to maintain 24/7 customer service.
• Coordinate with Highway Authorities on Streetworks defects.
• Undertake other duties to meet business needs.

Skills

Driving licence

Civil Engineering

HNC qualification

Strategic thinking

Customer focus

Stakeholder relations

Risk assessment

Safety awareness

Education

Civil Engineering with HNC

Job description

Dŵr Cymru Welsh Water invites applications for a role within our high performing operational team in Cardiff. You will contribute to managing the sewerage network to meet regulatory, customer and performance targets, while ensuring services are delivered safely and within budget.

Key duties include supporting the Network Lead, delivering investigations to high standards, providing technical support to service providers, engaging with regulators and communities, standing by for 24/7 customer