Waste & Recycling Admin Specialist – 3 Month Contract

Civic Recruitment Limited; Rhayader; On-site; GBP 22,041 - 26,174; Part time

Job summary

Civic Recruitment Limited is seeking an Administrator (Waste & Recycling) for a 3-month contract based in Rhayader, Powys. The role focuses on delivering essential administrative, customer service, and operational support to the Waste & Recycling Service.

The post reports to the Supervisor and involves records management, inquiries handling, meeting coordination, and minutes. Desirable: local authority experience and ability to travel within Powys.

Qualifications

• Good standard of education including GCSE English and Mathematics (or equivalent).
• Desirable: European Computer Driving Licence (ECDL) or equivalent IT qualification.
• Desirable: NVQ Level 2 in Administration, Business Administration, or Finance.

Responsibilities

• Provide efficient administrative support to operational and support teams.
• Maintain and update electronic and manual information systems.
• Create, maintain, and archive files and records.
• Assist with the collection and collation of statistical information and returns.
• Provide accurate advice, information, and assistance to customers.
• Record complaints, service requests, and customer inquiries.
• Process and respond to garden waste queries.
• Issue, collect, and validate customer documentation.
• Process incoming and outgoing mail and emails.
• Prepare correspondence, reports, policies, procedures, and documentation.
• Ensure records and information are maintained accurately and securely.
• Coordinate meetings and appointments as required.
• Attend meetings and take accurate notes and minutes.
• Produce and distribute meeting minutes and action logs.
• Liaise with statutory, independent, voluntary, and partner organizations.
• Build positive working relationships with internal and external stakeholders.
• Order stationery, publications, and equipment in line with procurement procedures.
• Monitor and maintain administrative resources required by the service.
• Undertake project and 'task and finish' work as directed by the Supervisor.
• Assist colleagues across the service to ensure priorities are achieved.
• Support service delivery across Waste & Recycling functions as required.
• Follow council policies and procedures at all times.
• Comply with health and safety requirements.
• Promote equality, diversity, and inclusion in service delivery.
• Maintain confidentiality and comply with data protection requirements.

Skills

Microsoft Office

Verbal & written communication

Teamwork

Time management

Attention to detail

Customer service

Numeracy

Office multitasking

Education

GCSE English & Maths

ECDL or equivalent IT qualification

NVQ Level 2 in Admin/Business Admin/Finance

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Civic Recruitment Limited is seeking an Administrator (Waste & Recycling) for a 3-month contract based in Rhayader, Powys. The role focuses on delivering essential administrative, customer service, and operational support to the Waste & Recycling Service.

The post reports to the Supervisor and involves records management, inquiries handling, meeting coordination, and minutes. Desirable: local authority experience and ability to travel within Powys.