Waste Minimisation Officer

Trafford Council; Wythenshawe; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual leave 26 days + BH

Hybrid working

LGPS pension

Training & development

Wellbeing initiatives

Career progression

Job summary

Trafford Council is seeking a Waste Minimisation Officer who will engage with communities daily to reduce waste and boost recycling as part of our 2038 carbon neutral goals.

You will oversee bin requests, work with landlords to improve communal recycling, and lead campaigns on waste minimisation. A full UK driving licence is essential, and flexible hours may be required.

Qualifications

• Experience in customer service.
• Experience delivering projects.
• Experience working with community groups and partner organisations.
• Ability to use data to monitor performance and support decision making.
• Strong communication and problem-solving skills.

Responsibilities

• Oversee large household general waste bin requests and coordinate with landlords/managing agents to improve recycling at communal sites.
• Shape and deliver waste and recycling campaigns and promote waste minimisation and positive environmental choices.
• Engage residents face-to-face to drive behaviour change and support council targets.
• Collaborate with residents, community groups and partner organisations to deliver services.

Skills

Customer service

Project delivery

Community engagement

Data analysis

Problem solving

Job description

Working Pattern: Full time

Working Arrangement: 36.25 hours per week

Interview Date/Type: Tuesday 3 or Wednesday 4 November, One Trafford Depot - Tatton House, 11 Caldey Road, Wythenshawe, Manchester, M23 9LF / Face to face

About the Role

As a Waste Minimisation Officer, you'll be out in Trafford's communities every day, supporting residents to waste less and recycle more while contributing to Trafford's ambition of becoming carbon neutral by 2038.

On a day-to-day basis, you'll oversee larger household general waste bin requests and work with landlords and managing agents to improve recycling at communal sites. You'll help shape and deliver waste and recycling campaigns, promote waste minimisation, reuse and recycling, and encourage positive behaviour change through face to face engagement. Through collaboration with residents, community groups and partner organisations.

About You

We're looking for someone with experience in customer service, who enjoys working with people and solving problems. You'll have experience with project delivery, working independently, working with community groups and partner organisations, handling challenging situations professionally, and using data to monitor performance and support decision making.

Your style and approach will reflect our EPIC values: a commitment to continual learning and improvement for effective outcomes; valuing and respecting others' contributions; taking ownership of your actions and learning from mistakes when they occur; and enjoying personal responsibility to resolve issues and adapt your approach to make a difference.

You’ll be passionate about helping people reduce waste, recycle more and make positive environmental choices. Knowledge of waste and recycling services would be an advantage. A full UK driving licence is essential.

• You will be required to drive a Council van in this role so a full driving license is required.
• Flexibility will be required to work outside of regular office hours on occasion, including early starts, evenings, weekends and bank holidays. This will be planned in advance.

About us...

Trafford is a vibrant, inclusive borough at the heart of Greater Manchester. Home to 235,000 residents, four thriving town centres, over 11,000 businesses, and 60+ parks and green spaces. We’re a place where community and opportunity meet. With excellent transport links, a proud heritage as the birthplace of the NHS, world-class sporting venues and outstanding schools, Trafford is a fantastic place to live, work, and thrive.

Why Trafford?

We’re more than just a local authority; we’re a team of passionate people committed to making a real difference. We deliver essential services that matter, from education and social care to business support, licensing, libraries and leisure and much more. No matter what your role is with us, you will help us to create a borough where all our “residents, businesses and communities thrive.”

Our Culture...

Our values are at the heart of everything we do. They’re not just words on a wall, they shape how we work together, make decisions, and support each other every day.

They help us create a workplace where everyone feels valued, heard, and inspired to do their best. If you share these values and want your work to have real purpose and impact, Trafford is the perfect place to grow your career.

What you'll love about working with us...

Alongside a competitive salary, we offer a wide range of benefits designed to support your wellbeing, development and work-life balance:

• Generous Leave: Start with 26 days of annual leave (plus bank holidays), with options to carry over or buy extra days.
• Flexible Perks: Discounts on car leasing, cycle to work, home tech, plus family friendly policies and hybrid working
• Invest in your future: Join our generous Local Government Pension Scheme for peace of mind.
• Grow with us: We'll support your development at every stage! Through leadership programmes like our EPIC Manager, LEAP into leadership and senior leadership. Plus, you'll have access to specialist qualifications and personal coaching to unlock your full potential.
• Wellbeing First: Guided wellbeing walks and “Tea and Talk” sessions, and events like World Mental Health and National Fitness Day.
• Connect with us: Connect with colleagues through our staff forums or join our Let’s Talk events to network, share ideas, and hear about the exciting work happening across our council.
• Be Celebrated: For all your hard work, ideas and contributions through at our annual Time to Shine event, our cheers for peers’ scheme or through our EPIC Star Awards.

Key Information...

• Pre-Employment Checks: If offered a role, as a minimum we’ll need to verify your right to work in the UK, receive two satisfactory references, and medical check. Some roles may also require a DBS check and/or police vetting, which will be noted on the role profile.
• Please note: We are not a licensed sponsor and will not be able to support with your work visa.
• Privacy Notice: We respect your privacy. For details on how we collect, process, and protect your data, please click here: Recruitment and employment privacy notice | Trafford Council privacy notice | Trafford Council

If you have any questions or would like an informal chat you can get in contact with the hiring manager, Anna Duncan at [e-mail]