Warranty Technician – Quality & Analysis

Bosch; Birmingham; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

On-site parking

Employee discounts

Job summary

HydraForce in Birmingham, UK is seeking a Warranty Returns Coordinator to ensure compliance with the returns process. You will allocate RMAs, verify components against drawings, and perform detailed analyses on received parts.

You will coordinate testing, share findings with internal teams, and issue comprehensive reports to customers while supporting the Quality group to prevent defects and improve processes.

Qualifications

• Engineering or equivalent qualification preferred, or qualified by experience.
• Able to interpret engineering drawings and analyze components.
• Experience with ISO9000, 8D reports and auditing is advantageous.

Responsibilities

• Ensure warranty returns compliance and RMAs are allocated timely.
• Carry out first stage containment and verification against drawings.
• Perform visual, dimensional and contamination analysis on receipt.
• Coordinate testing and investigations with internal teams within timescales.
• Issue reports and correspondence to customers with full documentation.
• Support QA and manufacturing to reduce defects using established methods.

Skills

Analytical thinking

Problem solving

Effective communication

Prioritisation

Self-motivation

Judgement & decision making

Education

Engineering qualification or equivalent

Tools

MRP systems

Quality control systems

Job description

HydraForce in Birmingham, UK is seeking a Warranty Returns Coordinator to ensure compliance with the returns process. You will allocate RMAs, verify components against drawings, and perform detailed analyses on received parts.

You will coordinate testing, share findings with internal teams, and issue comprehensive reports to customers while supporting the Quality group to prevent defects and improve processes.