Warranty Technician: Engine & Diagnostics Expert

Motorpoint Ltd; Chester-le-Street; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Paid time off monthly

28 days holiday + birthday/marriage/mv

Long service awards

Staff discount on cars and finance

Job summary

Motorpoint Ltd. is seeking a skilled Warranty Technician to diagnose and repair advanced vehicle faults at our Birtley workshop. The role requires precision, documentation accuracy and a proactive approach to customer satisfaction.

You will perform engine and gearbox work, re-calibrations, tests, and support MOT tasks as part of a busy service team. We value IMI Level 3 qualifications, experience in diagnostics, and a customer-focused mindset.

Qualifications

• Proven experience in advanced vehicle repairs and diagnostics.
• Excellent communication with customers and colleagues.
• High level of accuracy in documentation and admin tasks.

Responsibilities

• Diagnose and resolve advanced faults using OEM diagnostic tools.
• Perform engine and gearbox repairs.
• Conduct root cause analysis to meet manufacturer standards.
• Test using oscilloscopes and multi-meters; document findings for warranty submissions.
• Complete road tests and system resets.
• Liaise with customers to explain diagnostics and repairs.
• Support MOT testing and Pre-Delivery Inspections when needed.
• Mentor junior technicians and share best practices.
• Maintain workshop standards and DVSA health & safety compliance.

Skills

Strong communication

Attention to detail

Team player

Education

IMI Level 3 (or equivalent)

MOT testing qualification

Job description

Motorpoint Ltd. is seeking a skilled Warranty Technician to diagnose and repair advanced vehicle faults at our Birtley workshop. The role requires precision, documentation accuracy and a proactive approach to customer satisfaction.

You will perform engine and gearbox work, re-calibrations, tests, and support MOT tasks as part of a busy service team. We value IMI Level 3 qualifications, experience in diagnostics, and a customer-focused mindset.