Warranty Administrator - Rayleigh Kia

Allen Motor Group; South Benfleet; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

30 days holiday

Discounts on MOTs/services/parts

Life assurance

Refer a friend scheme

Training and career development

Job summary

Allen Motor Group in Rayleigh is seeking a Warranty Administrator to manage warranty administration across our KIA dealership, ensuring auditable and accountable processes are followed.

This full-time position runs Monday–Friday 8:00–17:30 and pays £30,000 per year, reporting to the regional warranty manager. Training and support to develop your career are provided.

Qualifications

• Very high attention to detail.
• Previous administration experience would be highly advantageous.
• An ability to follow procedures, policies, and instructions.
• Fantastic communication skills.

Responsibilities

• Complying with manufacturer’s warranty claim procedures and ensure all warranty activity meets with these procedures.
• Working alongside the service departments with warranty submissions.
• Ensuring all warranty work is processed inline with the manufacturers guidelines.
• Reconciling any returned claims within the time limits.
• Monitoring statement payments, ensuring any under/over payments are highlighted.

Skills

Attention to detail

Administration experience

Communication skills

Job description

Allen Motor Group are currently looking to employ a Warranty Administrator to join our KIA dealership in Rayleigh, to effectively deal with all areas of warranty administration, ensuring the systems involved are auditable, accountable, and maintained.

This position is offered on a full-time basis, Monday – Friday 8:00 – 17:30 and paying £30,000, and reports to the regional warranty manager.

Why Allen Motor Group?

In addition to a highly attractive basic salary, we also offer a range of other benefits including:

• 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
• Fantastic discounts on MOT’s, services and parts
• Life assurance benefit, at no cost to yourself
• Up to £1,000 refer a friend scheme
• Full training and support to develop and progress your career with Allen Motor Group

Do I need experience?

No! Whilst we welcome applications from candidates with previous automotive warranty experience, we understand that everyone started at one point without experience. The key attributes and skills we look for in a candidate are:

• Very high attention to detail
• Previous administration experience would be highly advantageous
• An ability to follow procedures, policies, and instructions.
• Fantastic communication skills

Key Duties And Responsibilities

As a warranty administrator you will be responsible for and not limited to:

• Complying with manufacturer’s warranty claim procedures and ensure all warranty activity meets with these procedures.
• Working alongside the service departments with warranty submissions
• Ensuring all warranty work is processed inline with the manufacturers guidelines
• Reconciling any returned claims within the time limits
• Monitoring statement payments, ensuring any under/over payments are highlighted