Warranty Administrator - Rayleigh Kia

Allen Motor Group; North Benfleet; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

30 days holiday

MOT/service/parts discounts

Life assurance

Refer a friend scheme

Training and support

Job summary

Allen Motor Group is seeking a Warranty Administrator to join our KIA dealership in Rayleigh, focusing on warranty administration and auditable systems. The role reports to the regional warranty manager and is offered full-time with a salary of £30,000 per year.

We provide 30 days holiday, MOT/service/parts discounts, life assurance, a refer-a-friend scheme, and full training to develop your career within Allen Motor Group.

Qualifications

• Very high attention to detail.
• Previous administration experience would be highly advantageous.
• An ability to follow procedures, policies, and instructions.
• Fantastic communication skills.

Responsibilities

• Complying with manufacturer’s warranty claim procedures and ensure all warranty activity meets with these procedures.
• Working alongside the service departments with warranty submissions.
• Ensuring all warranty work is processed inline with the manufacturers guidelines.
• Reconciling any returned claims within the time limits.
• Monitoring statement payments, ensuring any under/over payments are highlighted.

Skills

Attention to detail

Administration experience

Follow procedures

Communication skills

Job description

Allen Motor Group are currently looking to employ a Warranty Administrator to join our KIA dealership in Rayleigh, to effectively deal with all areas of warranty administration, ensuring the systems involved are auditable, accountable, and maintained. This position is offered on a full-time basis, Monday – Friday 8:00 – 17:30 and paying £30,000, and reports to the regional warranty manager.

Why Allen Motor Group?

In addition to a highly attractive basic salary, we also offer a range of other benefits including:

• 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
• Fantastic discounts on MOT’s, services and parts
• Life assurance benefit, at no cost to yourself
• Up to £1,000 refer a friend scheme
• Full training and support to develop and progress your career with Allen Motor Group

Do I need experience?

No! Whilst we welcome applications from candidates with previous automotive warranty experience, we understand that everyone started at one point without experience. The key attributes and skills we look for in a candidate are:

• Very high attention to detail
• Previous administration experience would be highly advantageous
• An ability to follow procedures, policies, and instructions.
• Fantastic communication skills

Key Duties And Responsibilities

As a warranty administrator you will be responsible for and not limited to:

• Complying with manufacturer’s warranty claim procedures and ensure all warranty activity meets with these procedures.
• Working alongside the service departments with warranty submissions
• Ensuring all warranty work is processed inline with the manufacturers guidelines
• Reconciling any returned claims within the time limits
• Monitoring statement payments, ensuring any under/over payments are highlighted