Warranty Administrator

Confidential; Trowbridge; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Company pension

Life insurance

Employee discount

Job summary

Thrive Group, on behalf of our client in Trowbridge, seeks a Warranty Administrator for a permanent role. You will handle Manufacturer warranty claims from a motor dealership background, ensuring compliance and timely submission of eligible claims.

The role includes liaising with manufacturers and maintaining audit trails. Benefits include a Monday–Friday, 40-hour week, company pension, life insurance, and an employee discount.

Qualifications

• Experience in a motor dealership environment is essential.
• Strong time management to meet time-sensitive deadlines.
• Meticulous with IT skills and data handling.
• Positive attitude to problem solving and accuracy.

Responsibilities

• Process Manufacturer warranty claims and ensure efficient, high-standard handling.
• Ensure compliance of repairs and submissions from sites before claims.
• Verify data accuracy and timely submission of eligible claims.
• Monitor documentation dispatch and respond to manufacturer requests.
• Address claim discrepancies with sites to secure prompt payments.

Skills

Motor dealership experience

Time management

IT skills

Problem solving

Job description

Thrive Group are delighted to be working with our client in Trowbridge, who is actively looking to recruit a Warranty Administrator to join the team on a permanent basis.

What you will be doing:

You will work as part of a team responsible for the processing of Manufacturer warranty claims and ensuring claims are handled efficiently and to the highest standards.

• Ensuring warranty compliance of all repairs for claiming (both physical paperwork and digital uploads) from sites prior to progressing claims.
• Confirming all submissions reflect the correct data, guaranteeing that only fully eligible claims are submitted in a timely manner.
• Monitoring the dispatch of all types of documentation with the requests along with requests from the manufacturers relating to material returns.
• Acting on a daily basis claim discrepancies from sites along with required actions from our manufacturers in order to ensure successful and prompt payments.
• Maximising every opportunity for all justified reimbursement, whilst minimising any financial losses along with our manufacturer audit trail.

What you will need to succeed:

• Previous experience working in Motor Dealership environment.
• Excellent time management and the ability to prioritise your workload, to ensure time sensitive deadlines.
• You must be meticulous and thorough with IT skills.
• Possess a positive attitude to problem solving

What you will receive in return:

• to £32,000 per annum (DOE)
• Monday to Friday 08.30 AM to 17.00 PM - 40 hours per week
• Company pension
• Life insurance
• Employee discount