Warranty Administrator

Jago Consultants; Edgware; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading franchised car dealership seeks a full-time Warranty Administrator to manage warranty claims and ensure compliance with policies. The ideal candidate should have automotive experience, exceptional organizational skills, and attention to detail to efficiently handle paperwork. This role plays a crucial part in maintaining positive relationships with staff and manufacturers.

Qualifications

• Automotive experience, ideally with warranty background.
• Organised and efficient in handling paperwork.
• Professional and enthusiastic individual.

Responsibilities

• Oversee the warranty claims process for a multi-branded car dealership.
• Ensure accurate submissions of warranty and goodwill claims.
• Maintain records of warranty submissions and customer contributions.

Skills

Organised

Attention to detail

Friendly

Efficient

Job description

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Full-time Warranty Administrator needed for a franchised car dealership. Previous experience within the motor trade is essential for this Warranty Administration role.

Salary £DOE

Location: Edgware – relocating to Hatfield

My client is a main franchised car dealership near Edgware, looking to recruit a Warranty Administrator for their team. This position will be overseeing the Warranty claims process for a multi-branded car dealership.

Warranty Administrator Role:

• To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports
• Ensure all administrative functions within the warranty department are carried out in accordance with company policies
• Administer warranty policy in the best interests of the dealership, manufacturer and customer
• To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
• Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
• Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
• Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
• Maintain knowledge on all warranty procedures and documentation
• Support other staff members on all warranty related matters

About You:

• Automotive experience, ideally with Warranty experience, or someone looking to progress their career into Warranty.
• Organised and efficient to deal with the volume of paper work
• Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
• Disciplined with a passion for attention to detail
• Be a professional, enthusiastic and experienced individual

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Created on 22/06/2025 by TN United Kingdom