Warranty Administrator NEW

BMW Group Retail; Oxford; On-site; GBP 31,000 - 40,000; Full time

Job summary

An established industry player in the automotive sector is seeking a Warranty Administrator to join their dynamic team. This role offers the opportunity to ensure compliance with BMW warranty standards while providing exceptional service. The ideal candidate will possess strong attention to detail, excellent communication skills, and a positive attitude. With a competitive salary and a range of benefits including holiday perks and a cycle to work scheme, this position is perfect for someone looking to advance their career in a fast-paced environment. Join a team where your contributions will help deliver outstanding automotive services.

Benefits

OTE bonus of £5,000

Birthday off

30 days’ holiday inclusive of bank holidays

Life insurance

Cycle to work scheme

Retailer discounts with Torque

Paid time off to volunteer

Qualifications

• Detail-oriented with strong computer knowledge and communication skills.
• Ability to manage warranty processes and ensure compliance with standards.

Responsibilities

• Ensure all BMW warranty requirements and standards are met.
• Approve work orders and manage warranty claims efficiently.

Skills

Computer knowledge

Good communication skills

Attention to detail

Positive working attitude

Tools

KSD

Drive

1-Link

S-Gate

Job description

North Oxford Garage is looking for a Warranty Administrator.

Your role

Are you passionate about the automotive industry and looking to build your career in a fast-paced, dynamic environment? We have an exciting opportunity for a Warranty Administrator to join our team!

At North Oxford Garage, we are a leading name in the automotive sector, known for our commitment to quality, service excellence, and customer satisfaction. Our mission is to deliver outstanding automotive services and to help us do that we're seeking a detail-oriented and organized Warranty Administrator to help us continue delivering top-tier service.

Key Responsibilities:

• Ensure all BMW warranty requirements, systems and standards.
• To be responsible for accurate Warranty work and to ensure that parts exchanged are returned for claim when required.
• Ensure Technicians retain Parts for warranty return when required.
• To ensure procedures are completed as per the warranty handbook.
• To approve work order and ensure times allotted are not exceeded and that additional work is recorded accurately with the Workshop Manager.
• Present warranty claims invoices for payment to BMW (GB) Ltd providing explanation of charges when required.
• Ensure that all claim queries are resolved in a timely manner.

Your profile

• Computer knowledge, KSD, Drive, 1-Link, S-Gate
• Good communication skills
• Great attention to detail
• Positive working attitude

Rewards

Join us in our mission is to deliver outstanding automotive services and you could benefit from a basic salary of £31,500pa plus an OTE bonus of £5,000pa, your birthday off, 30 days’ holiday inclusive of bank holidays, rising to 32 with service, 1,000s of retailer discounts with Torque, our engagement hub, paid time off to volunteer, life insurance, a cycle to work scheme and much more.