Warhammer Store Assistant

Games Workshop Limited; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Company pension

Staff discount

Sharesave scheme

Training & development

Job summary

Games Workshop Limited in Cardiff is seeking a retail representative to welcome customers and provide hands-on Warhammer hobby guidance. You will help newcomers explore the worlds of Warhammer and foster a welcoming, memorable shopping experience.

In this role you’ll create a fun atmosphere, share product knowledge, and support store growth while engaging with the local Warhammer community. Training will be provided to ensure success.

Qualifications

• Customer-focused, cheerful and professional.
• Ability to share Warhammer knowledge with customers.
• Willingness to learn about our products and events.

Responsibilities

• Greet customers and provide hands-on Warhammer hobby guidance.
• Create a fun, engaging store atmosphere for all customers.
• Explain products, help with hobby basics and displays.
• Contribute to store growth and local community engagement.

Skills

Customer service

Communication

Team player

Tools

POS system

Cash handling

Job description

With more than 550 stores all around the world, serving as the gateway to the worlds of Warhammer, our stores are a unique kind of shop! They are the best place to learn about our miniatures and discover the worlds of Warhammer.

Our retail staff are the first point of contact. It is their job to introduce people to our Worlds and help them fulfil their Warhammer aspirations.
If you are passionate about championing the Warhammer hobby in your local town or city, a career in Games Workshop retail could be waiting for you.
As a Warhammer representative, you will be responsible for welcoming new customers into the worlds of Warhammer by providing hands-on hobby guidance and creating a fun and engaging atmosphere for all our customers. You will also make decisions that will help grow the store and keep the Warhammer hobby alive in the local community.
We are looking for someone who is customer focused, cheerful and professional, who can turn every customer interaction into a positive and memorable experience. In return, we will provide you with all the training and support you need to be successful in this role.
Working at Games Workshop
At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work.
Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important than your skills and experience.
In addition to an excellent salary based on a global pay banding structure, we offer a range of benefits and rewards, including a company pension, sharesave scheme, training, recognition programs, and attractive staff discounts.
On top of that, you'll get to work in a fun environment with an engaging customer base.