Hobby Store: Customer Experience Lead

Games Workshop Limited; Basingstoke; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Company pension

Sharesave scheme

Training

Staff discounts

Job summary

Games Workshop Limited is seeking a friendly retail assistant to welcome customers into the worlds of Warhammer. You will provide hands-on hobby guidance, demonstrate miniatures, and help customers find products that fit their Warhammer aspirations.

In return, you will receive training and support, a competitive salary based on our global pay banding, a range of benefits including a company pension and staff discounts, and the chance to join a fun community of hobbyists.

Qualifications

• Customer-focused, cheerful and professional demeanor.
• Hands-on hobby guidance to customers.
• Create a fun and engaging atmosphere in-store.
• Training and support provided to succeed in the role.

Responsibilities

• Welcome customers into the Warhammer world and assist with choices.
• Provide hands-on hobby guidance and product recommendations.
• Create a positive, engaging store environment.
• Contribute to store growth and community engagement.

Skills

Customer service

Communication

Teamwork

Friendly

Job description

Games Workshop Limited is seeking a friendly retail assistant to welcome customers into the worlds of Warhammer. You will provide hands-on hobby guidance, demonstrate miniatures, and help customers find products that fit their Warhammer aspirations.

In return, you will receive training and support, a competitive salary based on our global pay banding, a range of benefits including a company pension and staff discounts, and the chance to join a fun community of hobbyists.