Warhammer Store Associate - Customer Champion

Games Workshop; West Midlands; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discounts

Company pension

Sharesave scheme

Training programs

Job summary

Games Workshop is seeking a customer-focused retail assistant to welcome shoppers and help them explore Warhammer products. You will offer hands-on guidance, answer questions, and create an engaging, friendly experience for every visitor.

This role involves representing the brand, supporting store goals, and participating in training and staff programs. A positive, professional attitude and passion for hobby culture are essential.

Qualifications

• Friendly, approachable without supervision.
• Provide helpful, accurate product information.
• Maintain a positive store atmosphere and assist customers.

Responsibilities

• Welcome customers into the store and guide them through Warhammer products.
• Provide hands-on hobby guidance and demonstrations.
• Help grow the store by delivering excellent customer experiences and upholding store standards.

Skills

Customer service

Communication

Cheerful demeanor

Job description

Games Workshop is seeking a customer-focused retail assistant to welcome shoppers and help them explore Warhammer products. You will offer hands-on guidance, answer questions, and create an engaging, friendly experience for every visitor.

This role involves representing the brand, supporting store goals, and participating in training and staff programs. A positive, professional attitude and passion for hobby culture are essential.